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Hermes Fulfilment DACH Tech Stack

Fulfillment and returns logistics for Central European e-commerce

Transportation, Logistics, Supply Chain and Storage Hamburg, Hamburg 5,001–10,000 employees Public Company
hermes-fulfilment.de LinkedIn

Hermes Fulfilment operates 8,000-person warehouse and reverse-logistics network across Germany, Poland, Czechia, and Switzerland, processing ~500M SKUs annually for Otto Group brands (OTTO, bonprix, About You). Tech stack reveals a traditional logistics operation—Siemens PLC, SAP, ATOSS workforce management—now actively migrating away from SAP while pursuing robotics and AI adoption. Hiring mix is heavily weighted toward logistics and operations (60 of 82 open roles), with emerging engineering and security roles pointing toward automation-first transformation.

Tech Stack 23 technologies

Core StackLinux Adobe Photoshop Microsoft Office Dynamics 365 Business Central Windows Bash TCP/IP LinkedIn Instagram Siemens S7 Microsoft 365 Teams SharePoint Excel Word Outlook ATOSS SAP FI/CO Microsoft Access PowerPoint Signavio BPMN 2.0
ReplacingSAP

What Hermes Fulfilment DACH Is Building

◆Challenges

  • Optimizing logistics processes
  • Automation of logistics processes
  • Identifying causes for deviations
  • Improving cost efficiency
  • Productivity maximization
  • Supply chain transformation
  • Driving transformation initiatives
  • Resource planning
  • Process optimization in fulfillment
  • Compliance with current fire safety requirements

▲Active Projects

  • Robotik
  • Digitalisierung
  • Ki
  • Introduction of vendor management system
  • Strategische weiterentwicklung des clusters paketlogistik west
  • Robotics projects
  • Digitalization projects
  • Ai projects
  • Robotics integration
  • Digitalization of logistics

Hiring Activity

Decelerating80 roles · 20 in 30d

Department

Logistics
35
Ops
25
Engineering
7
HR
7
Finance
2
Product
2
Security
2
Marketing
1

Seniority

Mid
25
Intern
16
Junior
15
Manager
10
Senior
9
Lead
7

Notable leadership hires: Team Lead Warenumschlag, Logistics Team Lead, Team Lead Electrical Engineering, Electrical Engineering Team Lead

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About Hermes Fulfilment DACH

Hermes Fulfilment is the Otto Group's dedicated warehousing and reverse-logistics operator, managing inventory and returns for major Central European e-commerce brands. Operations span four countries with approximately 8,000 warehouse staff handling both inbound storage/packing and customer return processing. The company targets top-three B2C fulfillment positioning in Europe by 2028, with stated focus on robotics, AI, and process digitalization. Current pain points center on logistics optimization, automation scaling, cost efficiency, and resource planning—consistent with a hybrid-legacy operation modernizing at scale.

HeadquartersHamburg, Hamburg
Company Size5,001–10,000 employees
Hiring MarketsGermany, Peru

Frequently Asked Questions

What is Hermes Fulfilment's warehouse footprint?

Four countries: Germany, Poland, Czechia, and Switzerland. Approximately 8,000 warehouse employees process ~500M items annually for Otto Group e-commerce brands.

What technology is Hermes Fulfilment adopting?

Active projects include robotics integration, AI deployment, digitalization of logistics processes, and introduction of a vendor management system. The company is moving away from SAP.

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