Warehouse and returns logistics for European e-commerce retailers
Hermes Fulfilment operates a multi-country fulfillment and reverse-logistics network for Otto Group brands across Germany, Poland, Czech Republic, and Switzerland. The tech stack is operationally heavy (BPMN, SAP FI/CO, ATOSS workforce management, Siemens PLCs) with emerging AI/robotics pilot work, while hiring velocity is accelerating in logistics and ops roles—indicating capacity expansion rather than digital transformation. Current focus on supply chain optimization and workflow efficiency reflects the scale challenge of moving 500M items annually across distributed warehouses.
Notable leadership hires: Logistics Team Lead
Hermes Fulfilment is the dedicated warehouse and reverse-logistics operator for the Otto Group's e-commerce portfolio, including OTTO, bonprix, and About You. The company operates roughly 8,000 warehouse staff across four countries, handling inbound storage, picking/packing, and end-to-end returns processing. Active projects span supply chain transformation, workflow optimization, and selective AI/robotics adoption. Leadership has set a growth target to place within Europe's top three B2C fulfillment providers by 2028, with workforce expansion and operational efficiency as primary levers.
Hermes Fulfilment operates warehouses in Germany, Poland, Czech Republic, and Switzerland. The company also has active hiring in Peru, suggesting potential expansion or partnership activity in Latin America.
The company employs approximately 8,000 warehouse workers and processes roughly 500 million items annually across its four-country network. It is part of the publicly listed Otto Group.
Hermes Fulfilment DACH's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.