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Hermès Tech Stack

Luxury goods creator and retailer with 300+ global stores and 16,600+ artisans

Retail Luxury Goods and Jewelry Paris 10,001+ employees Founded 1837 Public Company

Hermès operates as a vertically integrated luxury house across sixteen craft disciplines, supported by a tech stack anchored in SAP enterprise systems (FI/CO, SD, MM, S/4HANA, Fiori) paired with payment processors (Adyen, Stripe, Alipay, WeChat Pay) and monitoring infrastructure (New Relic, Prometheus, Grafana). The hiring composition reveals a sales and operations-led organization scaling in field and manufacturing roles, while active projects around inventory accuracy, production planning optimization, and BI transformation signal internal pain around supply-chain visibility and real-time reporting — common friction points in retail operations at scale.

Tech Stack 200 technologies

Core StackAdyen Stripe Jira Confluence New Relic Prometheus Grafana PagerDuty PHP JavaScript TypeScript Node.js React Angular SAP MM SAP S/4HANA SolidWorks AWS Linux Alipay WeChat Pay Riskified Brevo Symfony SAP FI/CO SAP SD SAP Fiori Excel CNC Windows+170 more
AdoptingPower BI SAP SAP S/4HANA NFC SASE PLM SAP ERP EDR+7 more
ReplacingWindows 11 Configuration Manager

What Hermès Is Building

Challenges

  • Compliance with regulations
  • Data governance
  • Improving ar processes
  • Inventory accuracy
  • Inventory management
  • Optimizing sales performance
  • Improving stock accuracy
  • Optimizing production planning tool
  • Supplier compliance monitoring
  • Reducing operational pain

Active Projects

  • P&l construction
  • Implementation of new it tools
  • Data product development
  • Collection development
  • Production planning
  • Reporting tool development
  • Rse strategy implementation
  • Bi transformation project
  • Crm content creation
  • Development tracking tools

Hiring Activity

Decelerating2,000 roles · 550 in 30d

Department

Sales
455
Ops
211
Manufacturing
200
Engineering
145
HR
123
Finance
122
Marketing
111
Product
106

Seniority

Intern
757
Mid
469
Junior
266
Senior
264
Manager
183
Director
45
Lead
26

Notable leadership hires: Test Lead, Fashion Director, Floor Director, Managing Director, Assistant Director

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About Hermès

Hermès is a French luxury house founded in 1837, operating as a family-owned independent company and public entity with over 16,600 employees worldwide. The business spans creation, craft production, and direct retail across more than 300 stores globally, with presence in 25+ countries including France, United States, China, Singapore, Japan, and others. Collections are produced across sixteen artisanal métiers and distributed through company-owned retail locations. The organization emphasizes territorial presence, material sourcing, and transmission of craft knowledge across a geographically dispersed manufacturing and sales footprint.

HeadquartersParis
Company Size10,001+ employees
Founded1837
Hiring MarketsFrance, United States, Portugal, Brazil, Singapore, Italy, Thailand, China

Frequently Asked Questions

What ERP system does Hermès use?

Hermès uses SAP S/4HANA as its core enterprise system, complemented by SAP Fiori for user interface, SAP FI/CO for financial management, SAP SD for sales and distribution, and SAP MM for materials management.

Where is Hermès headquarters?

Hermès is headquartered in Paris, France. The company operates with strong territorial presence across manufacturing and retail locations in Europe, Asia-Pacific, Americas, and Africa.

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