Hello Patient Tech Stack

AI-powered patient communication platform for healthcare providers

Technology, Information and Internet Austin, TX 11–50 employees Founded 2024 Privately Held

Hello Patient builds conversational AI for healthcare operations, deployed across veterinary, dental, urgent care, and specialty practices. The founding team came from Carbon Health's scaling phase, where they identified massive clinical productivity loss to administrative communication—a problem their platform addresses through proactive voice and SMS engagement. The stack (Next.js + Python + FastAPI + Postgres + Redis, integrating ChatGPT and Claude) supports multi-agent workflows and RAG, while active projects reveal heavy engineering focus on healthcare-grade reliability: EHR connectors, AI evaluation frameworks, production voice traffic optimization, and multi-agent architecture hardening.

Tech Stack 20 technologies

Core StackNext.js TypeScript Python FastAPI React PostgreSQL Redis AWS Terraform Helm Docker Kubernetes Cursor HubSpot GCP Azure ChatGPT Claude MCP

AdoptingRAG

What Hello Patient Is Building

◆Challenges

Ai reliability before launch
Real healthcare complexity
High-volume low-latency voice traffic
Llm failure modes in production
Scaling repeatable go-to-market motion
Integration with ehrs
Unblocking complex prompting problems
Complex multi-agent workflow scoping
Reducing custom development overhead
Productizing repeatable workflows

▲Active Projects

New workflows and integrations
Ai agent deployments
Implementing multi-agent architectures
Evaluation rule design
Regression testing
Test suite development
Production-grade connectors to healthcare providers' existing systems
Research recommendations
Prompt evaluation frameworks
Ai/ml platform features

Hiring Activity

Accelerating15 roles · 9 in 30d

Department

Engineering

Product

Sales

Support

Seniority

Mid

Senior

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About Hello Patient

Hello Patient is a healthcare communication AI founded in 2024 by former Carbon Health technologists. The 11–50 person team in Austin is building an enterprise platform that automates patient interactions—scheduling, reminders, follow-ups, retention outreach—via voice and SMS, operating 24/7 while keeping clinicians focused on direct care. The product integrates with existing EHR systems and is purpose-built for compliance and security. Deployment spans multiple healthcare verticals (veterinary, dental, urgent care, ENT, dermatology), suggesting a horizontal platform approach within healthcare rather than a vertical-specific tool.

HeadquartersAustin, TX

Company Size11–50 employees

Founded2024

Hiring MarketsMexico, United States, Philippines

Frequently Asked Questions

What tech stack does Hello Patient use?

Next.js, TypeScript, Python, FastAPI, React, PostgreSQL, Redis, AWS, GCP, and Azure. They integrate ChatGPT and Claude for NLP, use Terraform and Kubernetes for infrastructure, and are actively adopting RAG (retrieval-augmented generation).

What is Hello Patient working on?

Multi-agent AI architectures, production EHR connectors, voice and SMS workflow automation, prompt evaluation frameworks, and reliability hardening for clinical environments. Active focus on reducing custom integration overhead and scaling repeatable workflows.