Heartshare Tech Stack

Disability services nonprofit operating 100+ program sites across New York

Non-profit Organizations Brooklyn, New York 1,001–5,000 employees Nonprofit

Heartshare operates a large-scale social services network serving children and adults with intellectual and developmental disabilities across New York State. The organization is mid-migration through its tech stack—adopting NetSuite and Kissflow while maintaining a heavy Microsoft/SharePoint footprint—while simultaneously scaling hiring across healthcare (largest cohort), support, and education. Active projects cluster around compliance automation, medical tracking, and foster-to-remain advancement, reflecting the regulatory complexity and care-coordination demands of multi-site disability and family services delivery.

Tech Stack 26 technologies

Core StackPower BI NetSuite Active Directory RAG SharePoint Paycom Microsoft Office Outlook Excel OneDrive Microsoft 365 Windows 11 CVS Teams Yardi Word Azure Microsoft Fabric SQL PowerPoint LogMeIn VoIP Windows Group Policy

AdoptingNetSuite Kissflow

What Heartshare Is Building

◆Challenges

Compliance with opwdd regulations
Meeting opwdd audit requirements
Maintaining compliance with regulatory standards
Addressing mental health and substance use
Identifying supportive housing options
Maintaining compliance with government requirements
Avoiding regulatory letters
On-call staffing shortages
Maintaining safe, efficient, compliant facilities
Students not meeting grade level benchmarks

▲Active Projects

Develop fire drill schedules
Implement compliance systems
Medication inventory tracking system
Medical appointments tracking system
Implementing individualized education plans
Treatment phases of ftr
Advancement of the ftr model
Fair futures goals and steps model implementation
Family team conference facilitation
Develop observation schedule

Hiring Activity

Accelerating240 roles · 110 in 30d

Department

Healthcare

111

Support

Education

Ops

Finance

Executive

Social

Seniority

Junior

120

Mid

Manager

Senior

Director

C-Level

Intern

Lead

Notable leadership hires: Chief Accountant, Director of Residential Programs, Director of Foster Care, Chief of Staff, Education Director

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About Heartshare

Heartshare is a nonprofit providing education, vocational training, residential care, case management, health services, and family support to individuals with intellectual and developmental disabilities and those experiencing poverty-related crisis. The organization operates over 100 program sites across Brooklyn, Queens, Staten Island, and 61 of 62 New York counties, with an employee base of 1,001–5,000. Major operating units include The Heartshare School (autism-focused education), Heartshare Wellness (developmental disability healthcare and chronic-condition case management), and Heartshare St. Vincent's Services (family and poverty services). The organization prioritizes program efficiency, directing 90% of revenue to direct services.

HeadquartersBrooklyn, New York

Company Size1,001–5,000 employees

Hiring MarketsUnited States, United Kingdom

Frequently Asked Questions

What tech stack does Heartshare use?

Heartshare uses Microsoft 365, SharePoint, Teams, Outlook, and Active Directory as core infrastructure. For operations: Paycom (HR), NetSuite (ERP/financials, actively adopting), Yardi (property/facilities), and LogMeIn (remote access). Analytics via Power BI and Azure. Compliance and workflows increasingly moving to Kissflow.

Where is Heartshare headquartered?

Brooklyn, New York. The organization operates program sites across Brooklyn, Queens, Staten Island, and extends statewide through energy assistance and case management to 61 of 62 New York counties. Active hiring also in the United Kingdom.