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MOK Tech Stack

B2B2C insurance services platform serving 30M+ end customers globally

Consumer Services Madrid 1,001–5,000 employees Privately Held

MOK operates a SaaS platform delivering connected services to insurance carriers across 30+ million end customers in a B2B2C model. The tech stack leans heavily on security infrastructure (Sophos, Netskope, Fortinet, QRadar, Wazuh) paired with enterprise IT operations (ServiceNow, Jira Service Management), reflecting both the compliance burden of insurance administration and internal scaling friction. Current hiring velocity is accelerating across sales, finance, HR, and security—with a CFO role in flight—signaling simultaneous pressure on revenue growth, financial controls, and security posture.

Tech Stack 11 technologies

Core StackFortinet ServiceNow Sophos Netskope FortiGate FortiAnalyzer FortiManager QRadar Wazuh Jira Service Management Microsoft Office

What MOK Is Building

◆Challenges

Meeting sales targets
Identifying sales opportunities
Improving sales performance
Strengthening security framework
Managing cybersecurity risks
Conducting internal and external audits
Transformación digital financiera
Automatización financiera
Gestión financiera integral

▲Active Projects

Digital transformation and financial automation initiatives
Onboarding journey
Climate survey program
Internal communication plan

Hiring Activity

Accelerating5 roles · 5 in 30d

Department

Sales

2

Finance

1

HR

1

Security

1

Seniority

Mid

2

C-Level

1

Junior

1

Senior

1

Notable leadership hires: Chief Financial Officer

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About MOK

MOK is a Madrid-headquartered SaaS platform managing connected services for insurance carriers, operating at scale across more than 30 million end customers globally. The company serves insurance sponsors in a B2B2C model, handling customer administration on behalf of partners across multiple countries. Core service lines include roadside assistance, extended warranty, home assistance, call center operations, death assistance, and emerging product development. MOK operates as a privately held company with over 1,000 employees distributed globally and over 25 years of operational history in the insurance services sector.

HeadquartersMadrid

Company Size1,001–5,000 employees

Hiring MarketsColombia, Peru, Chile

Frequently Asked Questions

What is MOK's tech stack?

MOK uses Sophos, Netskope, and Fortinet for security; QRadar and Wazuh for threat detection; ServiceNow and Jira Service Management for IT operations; and Microsoft Office for productivity.

How many customers does MOK serve?

MOK administers services for more than 30 million end customers globally through its B2B2C insurance platform, managing them on behalf of insurance sponsor partners.