Regional life and general insurer serving 15M+ customers across Asia
Great Eastern operates a diversified insurance group across life, health, wealth, and general insurance with 15.5 million customers in Southeast Asia. The tech stack reveals a hybrid infrastructure—legacy mainframe (AS/400) alongside modern cloud (AWS, Azure, GCP) and AI/ML tooling (SageMaker, Vertex AI, Databricks)—typical of large insurers in mid-modernization. Heavy hiring in finance and sales suggests a customer acquisition and underwriting-focused strategy, while compliance and process efficiency pain points dominate the internal roadmap.
Notable leadership hires: Business Development Director, Head of HNW Management, Customer Conservation Lead, Solution Lead, Agency Director
Great Eastern Group is a Singapore-headquartered public insurance company with over a century of history. The organization serves over 15.5 million customers across life, health, wealth, and general insurance products, primarily in Singapore and Southeast Asia (with active hiring in South Africa, Malaysia, and Indonesia). The company is structured around financial planning, advisory, and underwriting operations. Current operational priorities center on underwriting guideline development, claim process streamlining, and regulatory compliance—particularly around data governance and shared service provider oversight.
Great Eastern uses AWS, Azure, GCP, and legacy AS/400 systems. Modern tools include Databricks, Apache Spark/Airflow for data engineering; SageMaker and Vertex AI for ML; and React for frontend. Recently adopting YugabyteDB and replacing Axway API Gateway.
Active initiatives include AI application development, underwriting guideline implementation, claim process streamlining, system upgrades, high-net-worth (HNW) business process redesign, and regulatory compliance automation across data governance and security.
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