City Wide Facility Solutions Tech Stack

Franchised facilities maintenance operator with 100+ locations across US and Canada

Facilities Services Lenexa, Kansas 51–200 employees Privately Held

City Wide runs a distributed franchise model delivering 20+ facility services (janitorial, disinfection, maintenance) across 100+ locations in the US and Canada. The hiring mix is heavily operations-skewed (370 ops roles vs. 4 engineering), with active pain points around contractor compliance, service quality, and client retention—suggesting the business scales through labor coordination and franchisee management rather than software. Tech stack is Microsoft-centric (Dynamics 365, Power BI, Business Central) with Salesforce + CRM tools, indicating mature ERP and sales ops infrastructure for a service business.

Tech Stack 45 technologies

Core StackSalesforce Dynamics 365 HubSpot QuickBooks Azure AD Intune Windows Server Power BI Workable Lever Greenhouse Microsoft Office Outlook LinkedIn iPhone iPad CRM Zoho CRM Excel Word Meta Instagram Business Central Microsoft Fabric Windows 11 Outreach Microsoft Dynamics 365 Business Central Microsoft Dynamics 365 LinkedIn Recruiter Predictive Index+15 more

What City Wide Facility Solutions Is Building

◆Challenges

Meeting client janitorial needs
Contractor compliance
Client complaints
Client satisfaction
Service quality
Managing independent contractors
Customer complaints
Chasing payments
Meeting client demand
Billing headaches

▲Active Projects

Plan to resolve client complaints or deficiencies in service
Client complaint resolution plan
Service strategy and schedule tailored to each client
Customer compliant policy execution
Reporting
Monthly email campaigns
Service expansion initiatives
Project sold to ensure completion of scope of work through independent contractors
Client retention and expansion strategy
Contractor compliance improvement plan

Hiring Activity

Steady650 roles · 240 in 30d

Department

Ops

370

Sales

211

Construction

Finance

Engineering

Operations

Maintenance

Seniority

Mid

350

Senior

124

Junior

Manager

Director

Lead

Contractor

Intern

Notable leadership hires: Team Lead

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About City Wide Facility Solutions

City Wide Facility Solutions is a franchised facilities management company operating 100+ locations across the United States and Canada. The company coordinates scheduling and delivery of janitorial, disinfection, maintenance, and workplace wellness services for building owners and property managers. Operations scale through a network of franchisees and independent contractors. Current focus areas include complaint resolution workflows, service quality improvement, contractor compliance, and client retention and expansion initiatives.

HeadquartersLenexa, Kansas

Company Size51–200 employees

Hiring MarketsUnited States, Canada, Brazil, India

Frequently Asked Questions

What tech stack does City Wide Facility Solutions use?

Microsoft Dynamics 365 Business Central (ERP), Salesforce, Power BI (reporting), Outlook, HubSpot, Zoho CRM, LinkedIn, and QuickBooks. No recent stack changes (adopting/replacing signals) detected.

What is City Wide Facility Solutions working on?

Complaint resolution workflows, service quality and contractor compliance improvements, client retention and expansion strategy, and monthly email campaigns. Active project emphasis on managing service delivery through franchisees and independent contractors.