Telecom solutions for roaming, mobility, and customer engagement across 35+ countries
Globitel operates a telecom solutions business built on Windows Server, SQL Server, and cloud infrastructure (AWS, Azure, GCP), with integrations across Genesys, Cisco, and Avaya platforms. Current projects center on system upgrades, security hardening (Bitdefender EDR, CI/CD pipeline checks), and automated tooling—consistent with a mature vendor managing large-scale deployments. Support-heavy hiring (5 of 15 open roles) and active pain-point tracking around vulnerability remediation and root-cause analysis suggest the company is scaling operational resilience in parallel with product delivery.
Notable leadership hires: Technical Support Team Lead
Globitel has operated since 1996 as a privately held telecom solutions provider, headquartered in Amman, Jordan. The company serves telecom operators and contact centers across 35+ countries with a product portfolio spanning roaming, mobility, workforce optimization, and customer engagement optimization. Infrastructure is primarily cloud-based (AWS, Azure, GCP) with on-premises legacy systems (Windows Server, SQL Server, Oracle). The organization has established a distributed partner network across the Middle East, Africa, and Asia-Pacific to support local client deployments.
Windows Server, SQL Server, Linux, AWS, Azure, GCP, Genesys, Cisco, Avaya, Talkdesk, with frontend frameworks Angular, React, and NET Core. Data layer includes MySQL and Oracle.
International deployments and system upgrades, security hardening with Bitdefender EDR, CI/CD pipeline integration, and automated script development to address roaming signaling complexity.
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