AI automation for Upwork outreach and client acquisition
GigRadar builds browser-automation tooling (Puppeteer, Playwright, TypeScript) to automate job discovery and outreach on Upwork for agencies and freelancers. The tech stack reveals a dual-track operation: heavy investment in browser automation and workflow orchestration (Retool, Zapier, Make, n8n) paired with modern analytics (Looker, Data Studio, Metabase, Amplitude). Active hiring skews toward sales and leadership roles across distributed regions (Ukraine, Indonesia, Philippines), suggesting a shift from product-led to sales-led growth as the platform scales.
Notable leadership hires: Lead Generation Manager
GigRadar automates job discovery, proposal outreach, and client communication for Upwork-based agencies and freelancers. The platform combines browser automation, workflow orchestration, and analytics to reduce manual prospecting and improve client acquisition efficiency. Founded in 2018 and based in Kyiv, the company operates a small, distributed team and has built a user base of 2,500+ agencies. The product roadmap emphasizes customer retention mechanics (churn reduction, reactivation campaigns, trial-to-paid conversion) alongside core automation performance and LLM safety.
GigRadar's stack centers on Puppeteer and Playwright for browser automation, Node.js and TypeScript for backend logic, MongoDB for data storage, and Retool, Zapier, Make, and n8n for workflow orchestration. Analytics flow through Looker, Data Studio, Metabase, and Amplitude.
Current projects include browser automation workflows, customer journey intelligence, performance optimization, Playwright/Puppeteer test suite development, trial conversion scaling, and LLM safety testing for AI pipelines. Retention and churn reduction are also active priorities.
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