Cloud POS and delivery-management platform for restaurants and food services
SIDES operates a modular cloud platform purpose-built for restaurant delivery and catering operations in Germany. The stack reflects a mature deployment infrastructure (Kubernetes, EKS, Terraform, Jenkins, Docker) paired with a support-heavy hiring bias (9 roles in support vs. 4 in engineering), suggesting the company is scaling operational reliability and customer success alongside product stability—a shift from pure feature velocity toward support process maturity and SLA compliance.
Notable leadership hires: Support Lead
SIDES builds a cloud-based software suite tailored to gastronomy and food-delivery businesses. The platform spans point-of-sale systems, web shops, mobile apps, call center operations, inventory management, and fleet logistics—each modular, deployable independently. Founded in 2014 and headquartered in Berlin, the company serves mid-market restaurant groups and catering networks across Germany and the Netherlands. Active development focuses on AWS microservice infrastructure, CI/CD automation, and support-workflow optimization.
SIDES runs on AWS (EKS, microservices), Kubernetes, Docker, Terraform, and Ansible for infrastructure. Backend uses Go and PHP; frontend uses Flutter. CI/CD via Jenkins and Bitbucket. Support tooling includes Jira, Confluence, and Zoho Desk.
Current projects include AWS microservice deployment, CI/CD infrastructure improvement, AWS security monitoring, POS and ecommerce integration, and support workflow improvements. Focus areas also include SLA compliance reporting, runbook development, and enterprise customer onboarding.
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