Austrian insurance leader scaling sales operations and digital claims processing
Generali Austria is a 1,000+ person insurance operation—market leader in motor vehicle insurance—running a Java/Spring/PostgreSQL stack with heavy reliance on SAP and Microsoft 365. The hiring surge is overwhelmingly sales-driven (47 of 79 active roles), with junior-level onboarding and coaching consuming most project bandwidth. Pain points cluster around claims velocity (damage assessment, processing speed) and retention (early cancellation detection), suggesting the business is optimizing margin through faster claim handling and customer lifecycle management rather than acquiring new products.
Generali Austria operates as the third-largest domestic insurer in Austria, backed by Generali Group's 70,000-person global footprint. The company manages three distinct brands (Generali Versicherung, BAWAG P.S.K. Versicherung, Europäische Reiseversicherung) and employs roughly 5,000 staff. Distribution is mixed: direct sales teams handle policy acquisition, while claims handling and customer service run through support and operations functions. The technology backbone combines enterprise systems (SAP BW for analytics, Microsoft 365 for collaboration) with custom applications built in Java and Spring, deployed on PostgreSQL and MariaDB databases.
Third-largest domestic insurer in Austria and market leader in motor vehicle insurance. Operates three brands (Generali Versicherung, BAWAG P.S.K., Europäische Reiseversicherung) with ~5,000 employees serving Austrian customers.
Java, Spring, Spring Boot, PostgreSQL, MariaDB, SQL Server for applications; SAP BW and SAP for enterprise systems; Microsoft 365 (Teams, Office) for collaboration. iPhone XR and Face ID for mobile/security.
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