Professional kitchen equipment e-commerce with multi-country logistics
GastroHero operates a pan-European B2B e-commerce platform for food-service equipment, serving 400k+ customers across Germany, Austria, Switzerland, France, and Belgium. The tech stack (Shopify + AWS + Google Analytics + Zendesk) is typical for scaled e-commerce, but the project and pain-point data reveal a company focused on margin optimization—pricing playbooks, promotion effectiveness analysis, and buybox competition dominate their roadmap, suggesting they're past growth-at-all-costs and managing unit economics in a commoditized supply category.
GastroHero is a B2B e-commerce wholesaler founded in 2013, headquartered in Hamm, North Rhine-Westphalia. They specialize in professional kitchen equipment for food-service operations—from food trucks to large kitchens—across five European countries. The platform emphasizes competitive pricing, fast delivery, and a no-frills approach to procurement. Operationally, they're a sales- and marketing-driven organization (4 active sales roles, 2 marketing) supported by customer support and a small leadership team, with ongoing hiring across Germany and France.
Shopify for e-commerce, AWS for infrastructure, Google Analytics for data, Zendesk for support, Jira and Confluence for operations, plus Pipedrive for sales and Google/Meta Ads for marketing.
Yes. Active roles span sales (4), marketing (2), and customer support (1), with roles at junior, mid, and manager levels. Hiring is open in Germany and France.
Over 400,000 customers across Germany, Austria, Switzerland, France, and Belgium.
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