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GastroHero GmbH Tech Stack

Professional kitchen equipment e-commerce with multi-country logistics

Wholesale Hamm, North Rhine-Westphalia 51–200 employees Founded 2013 Privately Held

GastroHero operates a pan-European B2B e-commerce platform for food-service equipment, serving 400k+ customers across Germany, Austria, Switzerland, France, and Belgium. The tech stack (Shopify + AWS + Google Analytics + Zendesk) is typical for scaled e-commerce, but the project and pain-point data reveal a company focused on margin optimization—pricing playbooks, promotion effectiveness analysis, and buybox competition dominate their roadmap, suggesting they're past growth-at-all-costs and managing unit economics in a commoditized supply category.

Tech Stack 12 technologies

Core StackGoogle Ads Meta Ads Shopify Confluence Jira Google Analytics AWS Zendesk Excel eBay Microsoft Office Pipedrive

What GastroHero GmbH Is Building

Challenges

  • Optimizing customer journey
  • Performance monitoring of kpis
  • Developing digital business models
  • Evaluating promotion effectiveness
  • Optimizing pricing for margin
  • Scalable pricing rule maintenance
  • Buybox competition
  • Marketplace performance optimization
  • Smooth complaint handling
  • Customer satisfaction improvement

Active Projects

  • E-commerce growth initiatives
  • Market analysis for revenue opportunities
  • Pricing playbook development
  • Promotion effectiveness analysis
  • Pricing rule maintenance
  • Regular promotions for revenue growth
  • Performance optimization of online marketing channels
  • Continuous optimization of landing pages and customer journeys
  • Key account strategy development
  • Profit-oriented negotiations

Hiring Activity

Steady7 roles · 2 in 30d

Department

Sales
4
Marketing
2
Support
1

Seniority

Junior
2
Mid
2
Intern
1
Manager
1
Senior
1
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About GastroHero GmbH

GastroHero is a B2B e-commerce wholesaler founded in 2013, headquartered in Hamm, North Rhine-Westphalia. They specialize in professional kitchen equipment for food-service operations—from food trucks to large kitchens—across five European countries. The platform emphasizes competitive pricing, fast delivery, and a no-frills approach to procurement. Operationally, they're a sales- and marketing-driven organization (4 active sales roles, 2 marketing) supported by customer support and a small leadership team, with ongoing hiring across Germany and France.

HeadquartersHamm, North Rhine-Westphalia
Company Size51–200 employees
Founded2013
Hiring MarketsGermany, France

Frequently Asked Questions

What is GastroHero's tech stack?

Shopify for e-commerce, AWS for infrastructure, Google Analytics for data, Zendesk for support, Jira and Confluence for operations, plus Pipedrive for sales and Google/Meta Ads for marketing.

Is GastroHero hiring?

Yes. Active roles span sales (4), marketing (2), and customer support (1), with roles at junior, mid, and manager levels. Hiring is open in Germany and France.

How many customers does GastroHero serve?

Over 400,000 customers across Germany, Austria, Switzerland, France, and Belgium.

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