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First Citizens Bank Tech Stack

Top-20 US bank modernizing identity, compliance, and digital banking

Banking Raleigh, North Carolina 10,001+ employees Public Company
firstcitizens.com LinkedIn

First Citizens is a $200B+ asset institution executing a controlled modernization agenda: OAuth2/OIDC authentication, Okta CIAM integration, and secure digital onboarding are all active. The tech stack is legacy-heavy (COBOL, IBM i, DB2, PowerHA) paired with modern identity and governance tools (Okta, CyberArk, SailPoint, ServiceNow), indicating a multi-year shift toward cloud-native identity and compliance. Finance and sales roles dominate hiring (174 of 249 open roles), but engineering velocity is notably lower, suggesting the bank is outsourcing or slowing platform rewrites while prioritizing regulatory risk mitigation.

Tech Stack 200 technologies

Core StackPython Active Directory ServiceNow Jira Salesforce Node.js React Okta Confluence Global Relay Kali Linux Burp Suite OWASP IBM i OS/400 DB2 for i COBOL PowerHA CyberArk HashiCorp Delinea SailPoint PowerShell LDAP Tenable Qualys VMDR Rapid7 Wiz Murex Aladdin+170 more

What First Citizens Bank Is Building

◆Challenges

  • Managing regulatory risk
  • Retaining high net worth clients
  • Fraud prevention
  • Modernizing digital banking platform
  • Mitigating risks within bank risk appetite
  • Identifying potential risks
  • Ensuring compliance with banking regulations
  • Developing new territory
  • Acquiring new business banking relationships
  • Risk assessment and control remediation

▲Active Projects

  • Oauth2/oidc authentication and token lifecycle management
  • Okta identity engine adaptive and risk-based authentication
  • Informatica customer 360 implementation
  • Implementing new compliance technologies
  • Cef lending projects
  • Community outreach for cra opportunities
  • Secure digital onboarding flows
  • Integration of okta ciam with banking platforms
  • Ciam and fraud-aware identity solutions
  • Incident/crisis readiness and response

Hiring Activity

Accelerating250 roles · 170 in 30d

Department

Finance
94
Sales
80
Engineering
32
Ops
16
Security
15
Legal
4
Product
3
Compliance
1

Seniority

Senior
88
Mid
56
Junior
54
Manager
27
Director
11
Principal
9
Lead
2
VP
1

Notable leadership hires: Operations Services Lead, Product Lead

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About First Citizens Bank

First Citizens Bank operates a national retail and commercial banking platform across 500+ branches in 30 states, serving personal, business, commercial, and wealth clients. The parent company, First Citizens BancShares (NASDAQ: FCNCA), is a top-20 U.S. financial institution. Core business lines include commercial lending and leasing, innovation banking, direct banking, wealth management, brokerage, insurance, and private banking. Current operational priorities include fraud prevention, compliance modernization, high-net-worth client retention, and expansion of business banking relationships. The organization is actively deploying new compliance technologies and identity systems across retail and commercial platforms.

HeadquartersRaleigh, North Carolina
Company Size10,001+ employees
Hiring MarketsUnited States

Frequently Asked Questions

What identity and compliance tech does First Citizens use?

The bank uses Okta for CIAM and adaptive authentication, CyberArk and Delinea for credential management, SailPoint for identity governance, and ServiceNow for incident management. Active projects include Okta identity engine deployment and secure digital onboarding integration.

What is First Citizens' technology infrastructure?

The bank runs IBM i (OS/400), DB2, COBOL, and PowerHA for core banking systems, while adopting Okta, ServiceNow, Python, React, and Node.js for modern layers. Informatica Customer 360 is under implementation for data integration.

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How this profile is built

First Citizens Bank's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.