Financial services CCM platform with AI-powered personalization for banks
FCI CCM builds Varta, a customer communications management platform for banks and financial services firms. The tech stack is modern Java/Spring Boot + MongoDB/Redis/Kafka, deployed on Kubernetes/AWS, with heavy investment in CI/CD security (active projects include devsecops pipeline automation and vulnerability prevention). Hiring is sparse but seniority-weighted toward leads and seniors—suggesting a focus on consolidating existing products rather than scaling headcount.
Notable leadership hires: Java Team Lead, Tech Lead
FCI CCM is a financial technology software company founded in 1959, headquartered in Hicksville, New York, with operations in India and the United States. The company specializes in Customer Communications Management (CCM) for BFSI (banking, financial services, and insurance) institutions. The flagship product, Varta, ingests customer data from siloed banking systems (KYC, transactional alerts, card/loan records, insurance data), automatically designs and delivers personalized transactional communications across channels, and layers AI-powered product recommendations into those messages. The platform targets recurring transactional communication workflows—account statements, transaction alerts, payment confirmations—as a lever for incremental customer engagement and cross-sell revenue without additional marketing spend.
Java, Spring Boot, MongoDB, Redis, Kafka, Kubernetes, and AWS. DevOps layer includes Docker, Jenkins, GitLab CI/CD, GitHub Actions, and security scanning tools (SonarQube, Snyk, Trivy, OWASP ZAP, Prisma Cloud).
Hicksville, New York. The company operates dual offices in the United States and India, with active hiring in India.
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