Online tour operator connecting travelers to exotic destinations via booking platform
Exoticca operates a travel-tech platform built on Next.js, React, Node.js, and MongoDB, serving 400+ travel experts across sales, support, and operations. The hiring velocity is accelerating—35 roles posted in the last 30 days—with heaviest demand in sales (24 open positions) and customer support (11), reflecting a sales-led expansion strategy. Active projects signal operational scaling: AI-powered chatbot development, Salesforce data collection, automation of customer communication, and international market entry (roadshows, grey-label partnerships, Mexico expansion).
Exoticca is a Barcelona-based online tour operator founded in 2013, offering packaged travel to exotic destinations. The company works with local travel partners to assemble multi-segment trips (flights, accommodation, activities) that customers book through a web platform and manage via a mobile app with real-time itinerary updates and 24/7 multilingual support. Revenue flows through Salesforce and NetSuite. The organization is mid-market, spanning 201–500 employees across Spain, the United States, Canada, and Mexico, with rapid hiring in sales and support driving geographic expansion.
Frontend: Next.js, React, React Native, TypeScript. Backend: Node.js, PHP, C#, MongoDB, SQL. Data: Tableau, Power BI, Qlik Sense, Python. ERP: NetSuite, Salesforce. Travel APIs: Amadeus. Design: Figma, Adobe Creative Suite.
AI-powered chatbot, Salesforce data integration, customer communication automation, international expansion (Mexico, grey-label partnerships), and operational control automation (invoicing, reconciliations).
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