Direct-to-consumer sustainable food brand with subscription model
every® is a Berlin-based D2C food company built on Shopify + Zendesk + Gorgias, with heavy marketing and design investment (11 marketing roles, 3 designers active). The hiring velocity is accelerating but concentrated in customer care and brand execution—they're scaling a high-touch subscription operation while fighting churn and seat creep, which suggests tension between growth ambition and operational efficiency at this stage.
Notable leadership hires: Customer Care Lead
every® manufactures and sells sustainable, health-focused food products directly to consumers via Shopify. Founded in 2019 and based in Berlin, the company operates a subscription model with active projects spanning subscription management, multi-channel marketing, mobile app design, and customer experience infrastructure. Current hiring is concentrated in Germany across marketing, design, and customer support roles, with a leadership focus on feedback culture and people systems. The stack reveals a marketing-first organization: Klaviyo for email, Gorgias for support, Meta and TikTok for paid, and Sanity for content management.
Shopify (e-commerce), Zendesk and Gorgias (support), Klaviyo (email), Sanity (content CMS), Hotjar (user behavior), Google Analytics 4, Meta and TikTok (ads), Figma and Canva (design).
Subscription product improvements, multi-channel marketing execution, mobile app architecture, customer retention automation, brand identity systems, and leadership onboarding. Current challenges include scaling customer care without churn and establishing content-driven brand strategy.
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