Workforce development and thrift retail nonprofit serving low-income communities
Evergreen Goodwill operates a hybrid model: job training and education programs for disadvantaged populations alongside a network of thrift stores that fund operations. The tech stack is enterprise Microsoft (Teams, 365, Intune, Azure suite) with emerging identity management upgrades (Azure Entra ID). Hiring is heavily operations-focused (49 roles) with junior-level dominance (77 of 124 active roles), matching the scale and turnover typical of retail and training delivery at 1,000+ headcount.
Evergreen Goodwill is a 501(c)(3) nonprofit based in Seattle, founded in 1923, serving low-income and disadvantaged individuals across Northwest Washington. The organization delivers free job training, education, and career-readiness programs while operating thrift retail stores; proceeds from store sales and donations fund program operations at no cost to participants. Staff face persistent operational pain around inventory accuracy, donation processing speed, and grant program standardization—common friction points in mission-driven organizations balancing multiple revenue and delivery channels. Current priorities include leadership development, enterprise safety programs, and HRIS consolidation.
Dayforce for HR, Microsoft 365 suite (Teams, Word, Outlook), Azure Logic Apps, Power Automate, Copilot Studio, Active Directory, Intune, Cisco Meraki, and eBay integration. Recently adopting Azure Entra ID for identity management.
Leadership development framework, enterprise EHS program, HRIS management, process streamlining, new hire onboarding, and digital literacy initiatives. Also managing CRM system implementation and targeted donor campaigns.
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