Etraveli Group Tech Stack
Global flight technology and fintech platform serving 48M+ travelers annually
Etraveli Group operates a multi-brand flight distribution network across sales, content delivery, and fintech, anchored in Stockholm with 3,200+ employees and footprint in 11 countries. The tech stack (Python, Go, JavaScript, SQL, dbt, Airflow) and active migrations (Zendesk, Genesys, Celonis, Teramind) reveal a company modernizing customer service infrastructure and data workflows while scaling support operations—93 open roles weighted heavily toward support (33) and engineering (22) signal capacity-building for high-volume operations. Pain points around refund backlogs, flight cancellations, and call volumes map directly to hiring velocity.
Tech Stack 119 technologies
What Etraveli Group Is Building
◆Challenges
- Improving customer department efficiency
- Integrating analytics tools
- Fraud prevention
- Improving process automation
- Flight cancellations and rebookings
- Automating data workflows and quality checks
- Ensuring data reliability and accessibility
- High call and email volumes
- Managing refund backlog
- Flight cancellation management
▲Active Projects
- Integration of zingtree
- Transition to zendesk
- Integration of teramind and celonis
- Precision fraud prevention solution promotion
- Air content platform integration
- Data infrastructure for customer service functions
- Scalable data pipelines
- Increase sales of baggage and seating
- Design travel experience
- Technical roadmap for cs tool ecosystem
Hiring Activity
Department
Seniority
Notable leadership hires: Team Lead
