Empire State Realty Trust Tech Stack

NYC-focused REIT managing 7.8M sq ft of office, retail, and residential assets

Real Estate New York, NY 501–1,000 employees Founded 2013 Public Company

Empire State Realty Trust owns and operates a New York–based real estate portfolio anchored by the Empire State Building. The hiring mix is operations-heavy (9 roles) with emerging strength in engineering, data, and AI tooling—GitHub Copilot and ChatGPT adoption paired with projects around AI-driven data collection and agentic virtual assistants suggest internal pressure to automate repetitive property operations work (accounts payable, visitor tracking, energy reporting) that currently strain efficiency.

Tech Stack 20 technologies

Core StackZoom Lever Siemens Monday.com Informatica SharePoint Instagram TikTok Meta X Yardi Crestron Biamp Tesira Shure BrightSign Dante Teams LinkedIn

AdoptingGitHub Copilot ChatGPT

What Empire State Realty Trust Is Building

◆Challenges

Establishing operational processes
Improving business efficiency
Improving accounts payable efficiency
Improving customer reviews
Identifying experience highs and lows
Streamlining data collection
Improving efficiency and profitability
Workflow inefficiencies
Lead conversion
Ticket sales conversion

▲Active Projects

Sustainability data dashboards
Informatica data pipelines
Community vendor engagement initiatives
Visitor journey analysis
Ai-driven data collection automation
Guest experience improvement initiative
Energy water waste kpis
Enhancing accessibility to pmo resources
Agentic ai virtual assistant features
Microsoft copilot and chatgpt integration

Hiring Activity

Accelerating35 roles · 15 in 30d

Department

Ops

Marketing

Engineering

Finance

Sales

Data

Legal

Seniority

Intern

Mid

Director

Junior

Manager

C-Level

Senior

Notable leadership hires: Property Operations Director, Chief Engineer

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About Empire State Realty Trust

Empire State Realty Trust (NYSE: ESRT) is a publicly traded REIT headquartered in New York that owns and operates approximately 7.8 million rentable square feet of office, 0.8 million square feet of retail, and 743 residential units across well-located, modernized assets in NYC. The company's flagship property, the Empire State Building, generated recognition as the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisor's 2025 awards. ESRT is structured around property operations, leasing, and sustainability practices, with active initiatives in energy efficiency, environmental quality, and guest experience design.

HeadquartersNew York, NY

Company Size501–1,000 employees

Founded2013

Hiring MarketsUnited States

Frequently Asked Questions

What is Empire State Realty Trust's portfolio size?

As of September 30, 2025, ESRT manages approximately 7.8 million rentable square feet of office space, 0.8 million square feet of retail, and 743 residential units.

What tech stack does Empire State Realty Trust use?

ESRT uses Yardi for property management, Microsoft Teams and Zoom for collaboration, SharePoint for content, Siemens and Crestron for building automation, and Informatica for data pipelines. Recent adoption includes GitHub Copilot and ChatGPT.