Entel operates a multi-cloud infrastructure spanning AWS, Azure, GCP, and OCI alongside on-premise OpenStack and Kubernetes, paired with enterprise software (Salesforce, SAP, Oracle). The tech stack reveals a mature, distributed ops foundation — but hiring shows engineering capacity constraints (3 roles across all seniority levels) while pain points center on SLA compliance, continuous delivery, and service quality optimization. This gap between infrastructure complexity and engineering headcount signals pressure to operationalize faster without proportional team growth.
Notable leadership hires: UX/UI Lead
Entel is a Chilean telecommunications operator founded in 1964, headquartered in Santiago. The company provides fixed-line telephony, mobile services, broadband internet, long-distance calling, datacenter capacity, and IT services to consumers and enterprises. With 1,001–5,000 employees, Entel maintains its own network infrastructure while actively developing new digital service offerings, managing a service catalog, and evaluating equipment upgrades for data service expansion. Current focus areas include mobile and fixed data service design, operational optimization, and building an innovation ecosystem around startup partnerships.
Entel runs across AWS, Azure, GCP, and OCI for public cloud, plus on-premise OpenStack and Kubernetes for container orchestration. Infrastructure provisioning uses Terraform, Ansible, Chef, and Puppet.
Core projects include service catalog development, mobile and fixed data service design, startup venture partnerships, innovation ecosystem events, and operational optimization across network and data services.
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