Skilled nursing and assisted living operator managing 10,000+ employees across multiple facilities
Ensign Services operates a large network of skilled nursing and assisted living facilities across the United States. The tech stack reflects a healthcare operations-heavy org: Point Click Care (nursing-specific EHR), Workday for workforce management, ServiceNow for operational ticketing, plus Blue Prism and Power Automate for process automation. The hiring mix is heavily skewed toward healthcare clinical roles (293 of 452 open positions), with emerging adoption of BI tools (QuickSight, Power BI) pointing toward efforts to centralize financial and operational reporting across a distributed portfolio of facilities.
Notable leadership hires: Staff Development Director, Director of Nursing, Nursing Director, Assistant Director of Nursing, Social Services Director
Ensign Services is a public company headquartered in San Juan Capistrano, California, providing skilled nursing and assisted living services across the United States. Founded in 1999, the company operates a multi-facility network serving senior care populations. Day-to-day operations depend on Point Click Care for clinical workflows, Workday for HR and payroll, and ServiceNow for support ticket management. Current operational focus spans facility census growth, Medicare claims processing, accounts receivable optimization, contract negotiation for new locations, and compliance standardization across the portfolio. Finance and support teams are smaller relative to the healthcare workforce, reflecting the labor-intensive nature of long-term care delivery.
Point Click Care, a nursing-specific platform widely used for clinical and administrative workflows in skilled nursing facilities. The company also uses Workday for workforce and financial management.
The company is actively adopting Amazon QuickSight and Power BI, likely to consolidate financial and operational reporting across facilities. Both tools are in recent adoption phase.
Other companies in the same industry, closest in size