Luxury British skincare brand scaling retail and direct-to-consumer channels
ELEMIS is a B Corp-certified luxury skincare company founded in 1990, now scaling across retail, spa, and ecommerce with a hiring mix heavily weighted toward store operations (15 retail roles active). Their tech stack—Salesforce, Dynamics 365, Google Analytics, Meta, TikTok—reflects a direct-to-consumer and retail-first strategy. Active adoption of Anaplan signals financial planning investment, while their project backlog (promotional execution, retail staff coaching, training academy expansion) and pain points (sales growth, stock management, staff skill development) point to operational friction in scaling store-level performance and inventory control.
Notable leadership hires: Counter Lead
ELEMIS is a luxury skincare brand headquartered in London, operating across retail, spa, and ecommerce channels. The company serves consumers in the United Kingdom, Ireland, Thailand, United States, and Canada. With 501–1,000 employees and a 2024 hiring velocity focused on retail and sales roles, ELEMIS is investing in store-level execution and sales growth. Their current operational priorities include staff training and onboarding through their in-house training academy, promotional event execution, and inventory and stock management across distributed store locations.
ELEMIS uses Salesforce for CRM and Dynamics 365 for operations. The company is actively adopting Anaplan for financial planning and uses Google Analytics for web performance tracking.
Current projects focus on sales growth initiatives, retail staff training and coaching, promotional event execution, and onboarding at ELEMIS's in-house training academy. Gifting and packaging development, site performance optimization, and stock discrepancy resolution are also active priorities.
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