Eataly Tech Stack

Global Italian marketplace spanning restaurants, retail, and culinary education

Food and Beverage Services Global 5,001–10,000 employees Founded 2007 Privately Held

Eataly operates a vertically integrated food and beverage business across 16+ countries with restaurants, grocery retail, and cooking schools. The tech stack reveals a hospitality-first operation: SevenRooms and OpenTable for reservations, Micros and POS for point-of-sale, Zendesk for support, and Salesforce Commerce Cloud for e-commerce. Current hiring velocity is accelerating with 190 open roles weighted heavily toward operations (142), signaling aggressive store expansion and simultaneous investment in a 12–24-month omnichannel customer support systems roadmap.

Tech Stack 15 technologies

Core StackZendesk Adobe Creative Cloud Adobe Illustrator Adobe Photoshop Adobe InDesign Dynamics 365 SevenRooms Micros OpenTable Eventbrite Dayforce POS WMS Salesforce Commerce Cloud Talon.One

What Eataly Is Building

◆Challenges

Maintaining facility safety
Margin discrepancy
Managing inventory and procurement
Staff scheduling challenges
Ensuring 24-hour facility operations
Maintaining guest satisfaction
Interdepartmental collaboration
Guest experience
Maximizing profitability
Managing labor costs

▲Active Projects

New store openings
Public and private events
Seasonal menu planning
Special events planning
Virtual menu updates
Non-food assortment planning
B2c cooking school classes
Omnichannel customer support model implementation
12–24-month systems roadmap for customer care
Manual review playbooks for fraud prevention

Hiring Activity

Accelerating190 roles · 70 in 30d

Department

Ops

142

Sales

Marketing

Operations

Manufacturing

Support

Kitchen

Seniority

Manager

Mid

Junior

Senior

Lead

Director

Intern

Staff

Notable leadership hires: Head Chef, Store Operations Director, QSR Lead, Events Lead

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About Eataly

Eataly is a marketplace for high-quality Italian food and beverage products, founded in 2007 in Turin. The company operates a hybrid retail-hospitality model: physical locations combine grocery shopping, table-service restaurants, cafés, and cooking classes under one roof. Today Eataly spans multiple continents with presence in Japan, the United States, Brazil, Germany, Turkey, France, Canada, and Italy. The organization serves both B2C consumers (dining, shopping, education) and works directly with artisanal Italian producers. Scale reaches 5,001–10,000 employees across operations, kitchen, and support functions.

HeadquartersGlobal

Company Size5,001–10,000 employees

Founded2007

Hiring MarketsUnited States, France, Canada, Italy, United Kingdom

Frequently Asked Questions

What tech does Eataly use for restaurants and retail?

SevenRooms and OpenTable for reservations; Micros and POS systems for transactions; Zendesk for customer support; Salesforce Commerce Cloud for e-commerce; Eventbrite for event management.

Is Eataly hiring operations staff?

Yes. Operations roles represent 142 of 190 active positions. Recent hiring velocity is accelerating across multiple countries: United States, France, Canada, Italy, and United Kingdom.

How many countries does Eataly operate in?

Eataly operates in at least 8 countries confirmed in hiring: United States, France, Canada, Italy, United Kingdom, plus Japan, Brazil, Germany, Turkey, and others mentioned in company description.

How this profile is built

Eataly's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.