AI-powered ITSM platform for IT service management and automation
EasyVista is an ITSM platform embedding AI into service management, automation, monitoring, and remote support workflows. The hiring pattern—seven sales roles against one product hire—reflects aggressive market expansion, while pain points around customer acquisition, lead qualification, and churn signal that product-market fit in ITSM is being competed for on go-to-market muscle rather than feature velocity.
EasyVista builds an AI-powered ITSM platform designed to help enterprises streamline IT operations, reduce service desk friction, and automate repeatable workflows. The product combines service management, IT asset management, IT financial management, and remote support capabilities into a unified system of record for IT teams. Operating from France with 201–500 employees, EasyVista serves enterprises globally and is actively expanding sales coverage across Europe and North America, with concurrent focus on customer onboarding, health monitoring, and renewal upsell.
Core stack includes SQL, Linux, Windows, and PowerShell, alongside enterprise tools: Microsoft Office, SAP, Salesforce, HubSpot, and sales enablement platforms (Outreach, LinkedIn Sales Navigator, ZoomInfo).
Noisy-le-Grand, France. The company operates globally with hiring activity across six countries in Europe and North America.
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