Creative and media agency scaling AI-powered experiences for global brands
Digitas is a 1,000+ person creative and media agency built around data, technology, and strategy. Their tech stack spans Adobe Experience Cloud, Salesforce, Tealium, and AWS—standard enterprise martech—but the hiring shape and active projects reveal a sharp pivot: 101 of 198 open roles are in marketing, yet the project list is dominated by AI (design systems, generative platforms, custom agents, real-time personalization). They're simultaneously adopting ChatGPT, Gemini, DALL-E, and Midjourney while grappling with consistency and bias in AI outputs—a signature challenge for agencies scaling creative automation across dozens of client campaigns.
Notable leadership hires: Technology Director, Media Director, AI Platform Director, Art Director, Social Commerce Lead
Digitas delivers creative experiences, integrated media planning, and commerce solutions for Fortune 500 brands. Headquartered in Boston with 5,500+ employees globally across 65+ offices, the company operates as a full-service agency: creative development and UX design, media buying and SEM optimization, social strategy, and mobile app development. Their service mix includes addressable media, social marketing, and what they call "total commerce"—essentially end-to-end digital transformation for enterprise clients. Current hiring is concentrated in marketing (strategy and execution roles) and engineering/data (infrastructure for AI and personalization platforms).
Adobe Experience Cloud, Salesforce Marketing Cloud, Tealium for data activation, AWS, Tableau for analytics, and increasingly ChatGPT, Google Gemini, DALL-E, and Midjourney for generative creative workflows.
AI design systems, bespoke generative platforms, custom AI agents, real-time personalization at scale, SEM/SEO optimization, and conversation strategy for chat and voice interfaces. Scaling consistency and reducing bias in AI features are active pain points.
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