Healthcare scheduling platform that centralizes patient access and capacity optimization
DexCare operates a navigation platform for healthcare systems to manage scheduling, patient acquisition, and capacity allocation across clinical resources. The tech stack is AWS-native and infrastructure-heavy (EKS, Terraform, Helm, Datadog), with active roadmaps around data pipelines and observability—indicating engineering effort focused on scaling ingest and operational visibility in a HIPAA-regulated environment. The hiring mix skews senior (5 of 6 open roles), concentrated in data and engineering, suggesting either a period of architectural expansion or depth hiring in their core infrastructure layer.
DexCare is a healthcare SaaS platform that replaces fragmented scheduling and patient access systems with centralized logic to increase appointment capture and reduce idle clinical capacity. Founded in 2021 and based in Seattle, the company targets mid-market to enterprise health systems seeking to grow patient volume within existing staffing. The platform surfaces both inbound demand (discovery and traffic) and outbound engagement (re-engagement campaigns for existing patient bases). Core pain points addressed include capacity optimization, patient wait-time reduction, and streamlining access workflows in a compliance-heavy environment.
AWS infrastructure (EKS, IAM, VPC, Secrets Manager, Serverless), GitHub Actions for CI/CD, Terraform and Helm for IaC, Datadog for observability, and Python for application logic.
Data pipelines, cloud-native infrastructure on AWS, CI/CD automation, observability tooling, and the DexCare platform implementation itself. Projects span data engineering roadmaps, automated quality checks, and intelligent dashboards.
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