Desk Manager Tech Stack

AI platform for IT and service management operations

Software Development São Paulo, SP 51–200 employees Founded 2012 Privately Held

Desk Manager operates a service management platform built on a polyglot stack (Python, Java, Node.js, C#, PHP) integrated with Zendesk, Jira, and Azure DevOps. The company is hiring rapidly across marketing, engineering, and design—heavily weighted toward junior and intern roles—while grappling with scaling marketing execution and acquisition efficiency, suggesting a growth-stage push into new verticals or geographies.

Tech Stack 34 technologies

Core StackMeta Ads Google Ads LinkedIn Ads Jira Trello Azure DevOps Confluence Zendesk Freshdesk Python Java Node.js JavaScript C# PHP WhatsApp Telegram Adobe Google Docs Word SharePoint Loom OBS Studio Excel Google Sheets LinkedIn REST SOAP JSON XML+4 more

What Desk Manager Is Building

◆Challenges

Scaling marketing execution
Aligning brand and performance
Optimizing demand generation funnel
Inefficient marketing spend
Low conversion rates
High acquisition cost
Onboarding new clients
Streamlining recruitment processes
Improving employee retention
Enhancing engagement

▲Active Projects

Growth marketing optimization
A/b testing implementation
Acquisition channel expansion
Social media visual content creation
Paid media campaign creatives
Rich media assets
Onboarding new clients
Initial system configuration
Recruitment & selection support
Training & development support

Hiring Activity

Accelerating10 roles · 9 in 30d

Department

Marketing

Engineering

Design

Finance

Ops

Support

Seniority

Intern

Mid

Junior

Lead

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About Desk Manager

Desk Manager is a Brazilian software company founded in 2012, headquartered in São Paulo, that builds an AI-powered platform for IT service management and customer service operations. The platform integrates incident management, service requests, knowledge management, and HR service delivery into a unified interface. The company targets mid-market service teams and operates primarily within Brazil, with a 51–200 person team spanning engineering, marketing, design, and support functions.

HeadquartersSão Paulo, SP

Company Size51–200 employees

Founded2012

Hiring MarketsBrazil

Frequently Asked Questions

What tech stack does Desk Manager use?

Python, Java, Node.js, C#, PHP for backend; REST, SOAP, JSON, XML for integrations; Jira, Azure DevOps, Zendesk for ticketing and DevOps; Google Workspace and Confluence for internal tools.

What is Desk Manager working on?

Growth marketing optimization, A/B testing, paid media campaigns, and client onboarding. Also scaling recruitment support and employee training delivery for customers.