echoloc

CSS Tech Stack

Swiss health insurer managing compliance and customer operations at scale

Insurance Luzern 1,001–5,000 employees Privately Held

CSS operates a 1,000+ employee health insurance business across Switzerland and select international markets, built on a mature SAP stack (NetWeaver, ABAP, Fiori, BusinessObjects) paired with Oracle and Teradata for data integration and analytics. Hiring is accelerating across sales (27 open roles) and support (19), with a notably small engineering team (9), indicating operations-driven rather than product-led growth. Internal focus centers on compliance (LAMAL), cost coverage processing, and staff development—typical pain points for regulated insurers managing high-volume claims and quality standards.

Tech Stack 39 technologies

Core StackABAP Java Kubernetes Angular Okta Linux VMware GitLab Ansible Terraform SAP SAP NetWeaver SAP Fiori Eclipse Word Excel PowerPoint Lotus Notes Oracle Data Integrator Teradata SAP BusinessObjects SQL Microsoft Office PingIdentity Azure Entra ID Keycloak Hitachi NetApp Azure Git+7 more

What CSS Is Building

Challenges

  • Ensuring compliance with lamal
  • Optimierung qualitätsstandards
  • Staffing and training
  • Existing work process improvement
  • Continuous development of prevoyance expertise
  • Lead generation
  • Agent performance improvement
  • Ensuring efficient confidential medical file processing
  • Increasing cost coverage requests
  • Complex cost coverage requests

Active Projects

  • Go-to-market strategy development for health initiatives
  • Professional training projects
  • Myperform annual process
  • New business unit 'vie'
  • Datenbasierte analysen
  • Tarifverhandlungen mit leistungserbringern
  • Coordination with centre de compétences vie
  • Digital health competence initiative for children and adolescents
  • New business area 'life'
  • Lead generation coaching

Hiring Activity

Accelerating85 roles · 35 in 30d

Department

Sales
27
Support
19
Healthcare
10
Engineering
9
Ops
6
Marketing
4
HR
2
Legal
2

Seniority

Mid
33
Senior
18
Junior
12
Intern
10
Lead
6
Manager
5

Notable leadership hires: Group Head, Chief Editor, Tech Lead, Verification Group Lead, Customer Service Team Lead

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About CSS

CSS is a Swiss health insurer headquartered in Luzern serving individuals across multiple life circumstances—preventive care, acute illness, and chronic disease management. The organization spans Switzerland, with hiring also active in the US, France, Saudi Arabia, Peru, and Germany. The business operates through traditional insurance workflows: underwriting, claims processing, and provider negotiations, supported by a large support and sales infrastructure. Current strategic focus includes launching new business units ('vie', 'life') and developing digital health competencies for younger populations.

HeadquartersLuzern
Company Size1,001–5,000 employees
Hiring MarketsSwitzerland, United States, France, Saudi Arabia, Peru, Germany

Frequently Asked Questions

What technology does CSS use?

CSS runs SAP NetWeaver, ABAP, and Fiori as core systems, with Oracle Data Integrator and Teradata for analytics, supplemented by Kubernetes, Angular, and cloud infrastructure (Azure, VMware). Identity management uses PingIdentity, Okta, and Keycloak.

Where is CSS headquartered?

CSS is headquartered in Luzern, Switzerland, and employs 1,001–5,000 people globally with hiring active in Switzerland, US, France, Saudi Arabia, Peru, and Germany.

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