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ConnectWise Tech Stack

Integrated platform for IT service providers to manage help desk, billing, monitoring, and access

Software Development Tampa, FL 1,001–5,000 employees Founded 1982 Privately Held

ConnectWise operates a diversified software platform for managed service providers and technology solutions providers, spanning help desk, billing, remote monitoring, remote access, and quoting. The hiring velocity is accelerating with a 50-person intake last month—split across sales (40), engineering (29), and support (9)—suggesting aggressive go-to-market expansion alongside product delivery. Their active project list reveals internal infrastructure focus: CI/CD quality gates, test automation frameworks across web/mobile/API, and an internal reporting platform, paired with initiatives around partner adoption and retention, indicating they're solving for their own operational scale while addressing customer onboarding friction.

Tech Stack 84 technologies

Core StackPython Java Scala AWS Hadoop Apache Spark Kubernetes Go Rust Linux Bootstrap Jira Confluence Jenkins GitLab CI/CD GitHub Actions NetSuite JavaScript C# Azure GCP Salt C FreeBSD Excel PowerPoint HTML CSS Boomi AtomSphere SQL+48 more

What ConnectWise Is Building

Challenges

  • Data integrity issues
  • Financial reporting accuracy
  • Business simplification and transformation
  • Expanding partner base
  • Inefficient sales processes
  • Post-go-live partner adoption
  • Low partner retention
  • Timely renewals
  • Retaining partners
  • Improving ci/cd quality metrics

Active Projects

  • Architect and implement programmatic quality gates within ci/cd pipelines to ensure continuous quality adherence
  • Annual budget cycle
  • Product release documentation
  • Define and execute the technical strategy for test automation frameworks, tools, and methodologies across multiple product lines
  • Lead the design and implementation of scalable, robust, and maintainable automated test solutions for web, mobile, and api layers
  • Digital adoption campaigns
  • Sales volume and profit forecasting
  • In app messaging content
  • Internal reporting platform development
  • External list purchase strategy

Hiring Activity

Accelerating100 roles · 50 in 30d

Department

Sales
40
Engineering
29
Support
9
Finance
5
Marketing
4
Ops
3
Security
3
Data
2

Seniority

Senior
31
Mid
28
Manager
18
Junior
15
Director
4
Principal
4
Intern
1
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About ConnectWise

ConnectWise is a platform built for managed service providers and broader IT service provider ecosystems. Founded in 1982, the company originated from a single help desk and billing solution and has evolved into a multi-product suite covering business management, remote monitoring and management (RMM), remote control and access, quote and proposal automation, and cybersecurity risk assessment capabilities. The platform integrates with hundreds of third-party vendors and hosts what they position as the largest community of engaged users in their industry. The company is headquartered in Tampa, FL, operates across 1,001–5,000 employees, and hires across eight countries including the United States, Armenia, Philippines, India, United Kingdom, Peru, Netherlands, and Australia.

HeadquartersTampa, FL
Company Size1,001–5,000 employees
Founded1982
Hiring MarketsUnited States, Armenia, Philippines, India, United Kingdom, Peru, Netherlands, Australia

Frequently Asked Questions

What tech stack does ConnectWise use?

ConnectWise uses Python, Java, Scala, C, Go, Rust for compute; AWS, Azure, GCP for cloud; Hadoop and Apache Spark for data; Kubernetes for orchestration; Jenkins, GitLab CI/CD, GitHub Actions for deployment; and SQL, JavaScript, C# as supporting languages. They're currently adopting GitHub Copilot, Cursor, Claude, and Playwright.

What is ConnectWise working on?

Active projects include architecting CI/CD quality gates, building test automation frameworks across web/mobile/API layers, developing internal reporting platforms, and digital adoption campaigns. Business initiatives focus on partner retention, post-launch adoption, sales forecasting, and expanding the partner ecosystem.

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