WhatsApp commerce platform powered by conversational AI agents
Connectly builds AI-driven conversational agents on WhatsApp to automate sales and support for retail brands. The tech stack reveals a distributed backend architecture (Python, Go, PostgreSQL, DynamoDB, Kafka) built for scale, and the adoption of RAG signals a shift toward retrieval-augmented generation — likely to ground LLM responses in customer and product data. Engineering-heavy hiring (9 of 13 roles) focused on senior and staff engineers underscores the infrastructure intensity of scaling conversational commerce across millions of customers.
Connectly is a conversational AI platform that integrates with WhatsApp to enable brands to drive sales, loyalty, and support through AI-powered agents. The product targets mid-market and enterprise retailers, offering real-time personalization and journey guidance within a single conversation. Core integrations include Shopify and VTEX for commerce, and SAP for enterprise systems. Founded in 2020 with operations spanning the United States, Latin America, and beyond, the company serves hundreds of brands. Active development focuses on LLM-based agents, retrieval systems, and scalable backend infrastructure for handling millions of concurrent conversations.
Python, Go, AWS, PostgreSQL, DynamoDB, Kafka. Integrations include WhatsApp, Shopify, VTEX, and SAP. Currently adopting RAG (retrieval-augmented generation) for agent intelligence.
United States, Brazil, Colombia, and Greece. Latin American presence aligns with core market geography.
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