Lifecycle marketing agency for DTC brands using email, SMS, and push
Chronos Agency operates a Lifecycle Marketing practice built on Klaviyo, Campaign Monitor, MailChimp, and ActiveCampaign—a deliberately multi-platform stack that reflects their service delivery model across email, SMS, and push channels for DTC clients. Their hiring velocity is accelerating (4 roles in the last 30 days), concentrated in marketing and creative roles across Philippines and Malaysia, suggesting they're scaling execution capacity to support client growth rather than building new product. Project backlog reveals operational maturity: they're actively layering upsell and cross-sell services on top of core campaign work, while internal pain points (client churn, email conversion rates, talent pipelines) indicate they're balancing growth with retention and operational stability.
Notable leadership hires: Creative Director
Chronos Agency is a Singapore-based lifecycle marketing agency founded in 2017, serving high-growth direct-to-consumer brands. The team of approximately 80 operates as an outsourced extension of client marketing departments, managing email, SMS, and push campaigns, campaign strategy, creative asset design, and automation workflows. They work primarily on the Shopify platform and Klaviyo ecosystem. The business is organized around campaign execution and creative delivery, with internal focus on reducing churn, improving conversion rates, and scaling upsell and cross-sell revenue streams.
Chronos Agency uses Klaviyo as a primary platform alongside Campaign Monitor, MailChimp, ActiveCampaign, and GetResponse across their email, SMS, and push campaigns for DTC clients.
Chronos Agency has approximately 80 employees and is 51–200 in size range, based in Singapore.
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