Chimes Tech Stack
Disability services provider operating residential, employment, and behavioral health programs across six states
Chimes operates a multi-state network serving over 20,000 people with disabilities and behavioral health needs across residential, employment, and clinical programs. The organization is scaling support and operations roles heavily (207 of 259 open positions), with junior-heavy hiring and concurrent work on recruiting analytics and staff development—typical of a mission-driven organization managing high-turnover frontline services. Active pain points center on compliance, operational consistency (cleaning procedures, restroom maintenance, work quality), and modernizing internal hiring processes.
Tech Stack 12 technologies
What Chimes Is Building
◆Challenges
- Compliance with regulations
- Operational challenges
- Maintenance issues interfering with cleaning
- Sub-standard cleaning procedures
- Malfunctioning restroom fixtures
- Modernizing hiring processes
- Ensuring compliance with safety procedures
- Managing staff performance
- Misuse of materials
- Reducing substandard work
▲Active Projects
- Community residential rehabilitation program
- Recruiting analytics evolution
- Recruitment marketing and digital sourcing
- Staff development program implementation
- Training program implementation
- Chimes bwi quality assurance program
- Restroom alert system changes
- Quality assurance plan implementation
- Customer satisfaction assessment tools
- Strategic plan activities
Hiring Activity
Department
Seniority
Notable leadership hires: Lead Worker, Division Director
