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Chartwell Retirement Residences Tech Stack

Large-scale senior living operator managing 10,000+ across Canadian communities

Hospitals and Health Care Mississauga, Ontario 10,001+ employees Public Company

Chartwell operates a portfolio of retirement residences serving over 10,000 employees across Canada, with a tech stack anchored in Oracle enterprise systems (HCM, Hyperion, Recruitment) and Microsoft Office 365. The hiring footprint is heavily weighted toward operations (446 roles) and healthcare delivery (336 roles), with only 4 engineering headcount — typical of a real-estate and care-services business where IT is enablement, not product. Recent adoption of GitHub Copilot and ChatGPT signals early exploration of AI for administrative workflows.

Tech Stack 28 technologies

Core StackPower BI Power Platform ServiceNow Python Salesforce Microsoft Office Excel Word Oracle HCM Cloud Oracle Time and Labor BI Publisher PowerPoint Outlook SharePoint Meta Oracle Recruitment Cloud SQL OneStream Hyperion Yardi Microsoft 365 UiPath Oracle Hyperion VB.NET Jython Essbase

AdoptingGitHub Copilot ChatGPT

What Chartwell Retirement Residences Is Building

◆Challenges

Achieving sales targets
Increasing occupancy rates
Driving occupancy levels
Smooth integration of new residents
Ensuring compliance with health regulations
Complex multi-union environment
Prospecting new opportunities
Meeting sales targets
Managing reputational risk
Improving quality of health services

▲Active Projects

Marketing plans and events
Networking partnerships
Develop local business development and community integration opportunities
End-to-end integration with external systems
Welcome to chartwell program
Memory living neighborhood program design
Onestream implementation and post-go-live support
Qualified lead database
Design events and develop promotion materials
Marketing and community outreach initiatives

Hiring Activity

Steady900 roles · 360 in 30d

Department

Ops

446

Healthcare

336

Operations

27

Support

23

Sales

19

Finance

6

HR

6

Engineering

4

Seniority

Junior

685

Mid

120

Manager

41

Director

13

Senior

11

Lead

4

VP

3

Principal

2

Notable leadership hires: Maintenance Director, Maintenance team lead, Construction Director, Health Services Director, Food Services Director

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About Chartwell Retirement Residences

Chartwell Retirement Residences is a large Canadian public company operating multiple senior living communities. The organization employs over 10,000 across operations, healthcare, food services, and support functions. Core pain points center on occupancy management, sales target achievement, regulatory compliance, and smooth resident onboarding. The company operates within a complex multi-union labor environment and manages reputational risk across a distributed portfolio. Tech infrastructure prioritizes stability and compliance over innovation — Oracle for finance and HR, OneStream for financial planning, ServiceNow for operations, and Yardi for property management.

HeadquartersMississauga, Ontario

Company Size10,001+ employees

Hiring MarketsCanada

Frequently Asked Questions

What tech stack does Chartwell use?

Oracle HCM Cloud, Oracle Time and Labor, Oracle Hyperion, Yardi, ServiceNow, Power BI, OneStream, Microsoft 365, and SQL. Recently adopting GitHub Copilot and ChatGPT.