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Centivo Tech Stack

Primary care-centered health plan for employers seeking lower total cost of care

Insurance Buffalo, New York 201–500 employees Founded 2017 Privately Held

Centivo operates a self-funded health plan model designed to undercut traditional insurance carriers by anchoring on primary care and local health system partnerships. The ops-heavy hiring mix (10 roles across claims, staffing, and contact center) paired with active work on claims systems, stop loss upgrades, and Amazon Connect infrastructure suggests Centivo is scaling operational maturity—moving from early-stage plan administration toward claims automation and contact center efficiency at a faster pace than their 1 engineering hire would imply.

Tech Stack 12 technologies

Core StackPython Tableau Power BI AWS Snowflake SQL R Amazon Connect Excel Word Outlook PowerPoint

What Centivo Is Building

Challenges

  • Meeting service level targets
  • High cost of healthcare
  • High-dollar claims
  • Trending analysis
  • Claim pricing inaccuracies
  • Contract integration challenges
  • Ensuring nsa compliance
  • Claims processing inefficiencies
  • Improving contact center efficiency
  • Complex claims data

Active Projects

  • Claims system implementations
  • Staffing forecast
  • Claims testing
  • Renewal process
  • Amazon connect user and backend table setup
  • Aws system enhancements testing
  • L&d initiatives
  • Knowledge management initiatives
  • Automation and workflow optimization
  • Stop loss system upgrades

Hiring Activity

Accelerating25 roles · 15 in 30d

Department

Ops
10
Data
3
Healthcare
3
Product
2
Support
2
Engineering
1
Finance
1
HR
1

Seniority

Mid
12
Senior
7
Manager
3
C-Level
1
Director
1
VP
1

Notable leadership hires: Chief Commercial Officer

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About Centivo

Centivo is a health insurance company founded in 2017, based in Buffalo, New York, with 201–500 employees. It provides primary care-centered health plans to U.S. employers as an alternative to traditional carriers, partnering with local health systems to reduce total cost of care. The model targets employers ranging from small local businesses to Fortune 100 companies across diverse industries. Centivo's operational footprint includes claims processing, staffing management, contact center operations, and data analytics—with current focus on claims system implementations, renewal workflows, and service level performance.

HeadquartersBuffalo, New York
Company Size201–500 employees
Founded2017
Hiring MarketsUnited States

Frequently Asked Questions

What is Centivo's tech stack?

Core stack: SQL, Python, R, Tableau, Power BI, AWS, Snowflake. Also uses Amazon Connect for contact center, Office suite (Excel, Word, Outlook, PowerPoint). No active adopting or replacing projects logged.

What is Centivo working on?

Claims system implementations, stop loss upgrades, Amazon Connect infrastructure setup, staffing forecasts, claims testing and pricing, renewal processes, and contact center efficiency improvements. Also running L&D and knowledge management initiatives.

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