Primary care-centered health plan for employers seeking lower total cost of care
Centivo operates a self-funded health plan model designed to undercut traditional insurance carriers by anchoring on primary care and local health system partnerships. The ops-heavy hiring mix (10 roles across claims, staffing, and contact center) paired with active work on claims systems, stop loss upgrades, and Amazon Connect infrastructure suggests Centivo is scaling operational maturity—moving from early-stage plan administration toward claims automation and contact center efficiency at a faster pace than their 1 engineering hire would imply.
Notable leadership hires: Chief Commercial Officer
Centivo is a health insurance company founded in 2017, based in Buffalo, New York, with 201–500 employees. It provides primary care-centered health plans to U.S. employers as an alternative to traditional carriers, partnering with local health systems to reduce total cost of care. The model targets employers ranging from small local businesses to Fortune 100 companies across diverse industries. Centivo's operational footprint includes claims processing, staffing management, contact center operations, and data analytics—with current focus on claims system implementations, renewal workflows, and service level performance.
Core stack: SQL, Python, R, Tableau, Power BI, AWS, Snowflake. Also uses Amazon Connect for contact center, Office suite (Excel, Word, Outlook, PowerPoint). No active adopting or replacing projects logged.
Claims system implementations, stop loss upgrades, Amazon Connect infrastructure setup, staffing forecasts, claims testing and pricing, renewal processes, and contact center efficiency improvements. Also running L&D and knowledge management initiatives.
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