CelcomDigi Tech Stack

Malaysia's largest mobile operator serving 20M+ users with network infrastructure and digital services

Telecommunications Petaling Jaya, Selangor 1,001–5,000 employees Founded 2022 Public Company

CelcomDigi is Malaysia's primary mobile network operator formed in 2022, serving over 20 million users across the country. The tech stack reveals a telecom infrastructure backbone (Avaya, Genesys for customer contact) paired with modern data and AI tooling (Python, SQL, Power BI, LangChain, OpenAI API, Claude) — indicating active investment in analytics and AI-driven customer experience. Active hiring skews toward sales and engineering roles in Malaysia and Saudi Arabia, while projects center on retail automation, store profitability optimization, and postpaid/device bundle strategy.

Tech Stack 80 technologies

Core StackPower BI Tableau Python Jira Confluence AWS Terraform Ansible LangChain OpenAI TikTok Instagram LinkedIn Meta YouTube X Excel SQL R Avaya Genesys Microsoft Office PowerPoint Microsoft Project Azure GCP AWS Direct Connect ExpressRoute OpenAI API Claude+50 more

What CelcomDigi Is Building

◆Challenges

Retail automation gaps
Seamless integration with existing systems
Identifying process gaps
Optimizing customer journey
Compliance with telecom regulations
Weakness of current control processes
Gea management process improvement
Optimizing store profitability
Speed of internal communication
Cost savings

▲Active Projects

Pilot retail technologies
Customer experience transformation roadmap
Departmental improvement initiatives
Brand campaigns for convergence bundles
Strategic retail automation projects across various channels
Governance process
Campaign planning and execution
Plan experiential events
Inventory management automation
Sim-only postpaid plans and device bundles

Hiring Activity

Steady110 roles · 45 in 30d

Department

Sales

Engineering

Marketing

Ops

Product

Finance

Data

Legal

Seniority

Senior

Mid

Lead

Junior

Intern

Director

Manager

Notable leadership hires: Head of Strategic Accounts, Flagship Store Head

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About CelcomDigi

CelcomDigi operates Malaysia's widest network footprint and serves as the country's largest mobile operator with over 20.4 million active users. The company combines network infrastructure with digital products and services aimed at enterprise and consumer segments. Founded in 2022, the organization spans 1,001–5,000 employees across sales, engineering, marketing, operations, product, data, and finance teams. Current strategic focus includes retail technology pilots, customer experience transformation, departmental process improvement, and automation across store channels. Notable pain points include retail automation gaps, system integration challenges, telecom regulatory compliance, and internal communication speed.

HeadquartersPetaling Jaya, Selangor

Company Size1,001–5,000 employees

Founded2022

Hiring MarketsMalaysia, Saudi Arabia

Frequently Asked Questions

What is CelcomDigi's subscriber base?

CelcomDigi serves more than 20.4 million users on its network, making it Malaysia's largest mobile network operator.

What tech stack does CelcomDigi use?

CelcomDigi uses Avaya and Genesys for contact center operations, AWS/Azure/GCP for cloud infrastructure, Python and SQL for data work, Power BI and Tableau for analytics, and LangChain with OpenAI/Claude APIs for AI-driven features.