Managed services and BPO provider scaling NOC and cloud operations
Cayuse Holdings operates a managed services business spanning NOC, BPO, and technical support across 600+ employees distributed across the US and overseas. The stack is traditional enterprise (Azure, AWS, .NET, Spring Boot, SharePoint, Power Platform) with heavy reliance on ticketing and operational tooling. Active hiring across engineering and support roles, combined with projects around NOC scaling, data migration, and emerging agentic AI workflows, points to infrastructure modernization alongside high-volume service delivery challenges.
Cayuse Holdings delivers managed services including network operations, business process outsourcing, technical help desk, contact center support, and field services primarily to mid-market and enterprise clients. The company is tribally owned by the Umatilla Indian Reservation, headquartered in Pendleton, Oregon, with delivery centers across the United States and select international locations. Over 600 employees provide services spanning document management, software testing, project management, and administrative support. The organization operates with distributed remote work options and competitive benefits programs.
Core stack includes Azure, AWS, .NET, Spring Boot, React, PostgreSQL, Microsoft Office suite, Cisco, VMware, and Palo Alto Networks for security. Power Platform and SharePoint support internal operations and business processes.
Current priorities include new NOC service offerings, data migrations from legacy to modern systems, application deployments, MVP development, tech stack selection, and integration of agentic AI workflows into operations.
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