Digital damage assessment and claims processing for German insurers
CarExpert operates a hybrid model—combining a nationwide network of certified vehicle assessors with digital-first claims tools. The tech stack is purely Microsoft enterprise (Azure, Dynamics 365, Teams, Microsoft 365), suggesting a conservative, systems-integrator-friendly approach built for seamless embedding into insurer workflows. Current hiring focus is operations and support roles, aligned with their stated push to digitalize damage assessment and claims workflows.
Founded in 1994 as a joint venture between R+V and Victoria Versicherung (now Ergo), CarExpert is a full-service claims-assessment organization serving German insurers. The company operates roughly 450 employees across two business lines: a nationwide network of certified vehicle assessors who conduct physical inspections, and a central digital platform team in Mainz. Services span damage assessment, repair-cost estimation, accident reconstruction, vehicle valuations, and emerging digital capabilities including photo documentation, video inspection, and real-time damage prognosis. The organization serves liability, comprehensive, and partial-coverage claims workflows.
Microsoft-centric: Azure, Dynamics 365 Finance and Operations, Teams, Microsoft 365, SharePoint, SQL, with identity and device management via Entra and Intune.
Mainz, Germany. The company also maintains a nationwide network of assessor offices across Germany.
Yes, 8 active roles as of this data, predominantly operations (6) and support (2). Recent posting velocity has decelerated. All hiring is in Germany.
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