Italian luxury jewelry and silversmithing house with heritage craftsmanship
Buccellati is a Milan-based luxury jewelry maison founded in 1919, now owned by Richemont with the founding family still in leadership. The tech stack reveals a traditional luxury retail operation—SAP for back-office ERP, Salesforce for CRM, Anaplan for planning—paired with designer-grade creative tools (Adobe suite, Rhino). Active hiring is sales-driven (15 roles) and manufacturing-focused (7 roles), with pain points clustering around inventory control, production efficiency, and store profitability, suggesting the business is mid-digital transformation in supply chain and boutique operations.
Buccellati designs and crafts high-jewelry and bespoke pieces rooted in Italian Renaissance goldsmithing traditions, including hand-engraving, rare colored stones, and custom commissions. The Maison operates a global boutique network and caters to ultra-high-net-worth clients across luxury markets. Headquartered in Milan with 201–500 employees, the company maintains the founding family's creative direction while being backed by Richemont's operational and distribution infrastructure. Current focus spans clienteling programs, merchandising rollouts, and CRM system implementation alongside ongoing challenges in inventory management and production administration.
SAP for enterprise resource planning, Salesforce for client relationship management, Anaplan for financial planning, and Power BI for analytics. Design work uses Adobe Creative Suite and Rhinoceros for 3D modeling.
Active projects include CRM system implementation, clienteling programs, merchandising rollouts, inventory and stock management systems, quarterly financial planning, and boutique-level performance KPI tracking and profitability optimization.
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