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Avoca Tech Stack

AI call center platform for service businesses to capture missed calls

Software Development New York 11–50 employees Founded 2022 Privately Held

Avoca runs an AI-powered call center platform using Python, TypeScript, Node.js, and cloud infrastructure (AWS, GCP, Azure) to answer inbound phone calls, texts, and webchats for service businesses. The company is engineering-heavy and hiring across mid to senior levels, with explicit focus on onboarding, rollout, and scaling infrastructure — indicating a post-launch phase moving toward enterprise deployment. Missed calls represent their core pain point (mentioned across 4 of 10 listed challenges), framing their product as revenue recovery.

Tech Stack 12 technologies

Core StackPython TypeScript JavaScript AWS React Node.js Go Slack GCP Azure Notion Google Workspace

What Avoca Is Building

◆Challenges

Missed calls lost business
Missed calls go to competitors
Missed calls leading to lost revenue
High missed call rate
Scaling agent performance
Ensuring reliability at scale
Integrating backend systems
Scaling hiring systems
Capturing missed call market
Scaling hiring processes

▲Active Projects

Ai-driven customer engagement platform
Onboarding and rollout programs
Conversational ai infrastructure
Ai solutions for customers
Ai-powered customer service platform
Integration and prompting configuration
Enterprise rollout of ai agent platform
Post-launch monitoring plans
Agent operating system
Prompt-engineering pipelines

Hiring Activity

Accelerating15 roles · 8 in 30d

Department

Engineering

7

Support

3

HR

2

Ops

2

Product

2

Seniority

Mid

9

Senior

3

Lead

2

Manager

1

Staff

1

Notable leadership hires: Head of Talent

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About Avoca

Avoca is a Y Combinator-backed AI agent platform focused on service-based businesses that lose revenue to missed inbound calls. The product handles phone calls, text messages, and web chat through a conversational AI layer, with integrations across lead aggregators and backend systems. The company was founded in 2022 and is based in New York with 11–50 employees. Current work centers on enterprise rollout, agent reliability at scale, and integration infrastructure — suggesting movement from early product-market fit toward mid-market deployment.

HeadquartersNew York

Company Size11–50 employees

Founded2022

Hiring MarketsUnited States, India