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Automattic Tech Stack

WordPress ecosystem company operating WordPress.com, WooCommerce, Jetpack, and Tumblr

Software Development San Francisco 1,001–5,000 employees Founded 2005 Privately Held

Automattic operates a portfolio of web platforms anchored by WordPress.com, WooCommerce (ecommerce), and Jetpack (WordPress plugin suite), plus acquired properties like Tumblr and Day One. The stack is PHP-heavy with Gutenberg (block editor), MySQL/MariaDB backends, and payment integrations (Stripe, PayPal). Active projects span Gutenberg editor development, Stripe/PayPal integration improvements, and Tumblr platform work—indicating ongoing product investment across both WordPress hosting and commerce layers. Pain-point clustering around backend performance, merchant trust, and support volume suggests the company is managing scale challenges across a diverse user base while optimizing conversion and retention.

Tech Stack 26 technologies

Core StackWordPress PHP JavaScript Salesforce Gong Figma Stripe Zendesk MySQL MariaDB Slack WooCommerce Gutenberg Tumblr WordPress VIP ChiliPiper Linear PayPal Jetpack WP-CLI HTML CSS REST API HTTP DNS Memcached

What Automattic Is Building

Challenges

  • Evolving customer service needs
  • Backend performance bottlenecks
  • Cross-team dependency management
  • Identifying process and data gaps
  • Sustained pipeline growth
  • Reducing failures and friction
  • Improving merchant trust
  • Lowering support volume
  • Keeping platform fast and stable
  • Increasing partner revenue

Active Projects

  • Piloting onboarding calls
  • Release and launch operations
  • Tumblr microblogging platform
  • Gutenberg editor development
  • Operating cadence design
  • Brand presence at conferences and wordcamps
  • Proofs of concept and demo process
  • Performance observability dashboards
  • Rfp/rfi technical responses
  • Integration improvements with stripe and paypal

Hiring Activity

Steady35 roles · 10 in 30d

Department

Product
7
Sales
7
Engineering
6
Support
6
Marketing
4
Ops
2

Seniority

Senior
16
Mid
9
Manager
4
Lead
3
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About Automattic

Automattic is a distributed company operating a portfolio of web platforms and services built on or around the WordPress ecosystem. The core business includes WordPress.com (hosted WordPress), WooCommerce (ecommerce plugin and platform), Jetpack (WordPress plugin suite), Tumblr (microblogging), and supporting tools like Simplenote and Crowdsignal. The company serves publishers, ecommerce merchants, and WordPress developers globally. With over 1,700 employees across 92 countries speaking 116 languages, Automattic operates as a remote-first organization. Revenue comes from subscription hosting, commerce transaction fees, and premium plugin sales.

HeadquartersSan Francisco
Company Size1,001–5,000 employees
Founded2005
Hiring MarketsUganda, Indonesia, Syria, Australia, United States, New Zealand

Frequently Asked Questions

What tech stack does Automattic use?

PHP, JavaScript, MySQL/MariaDB, Memcached, and REST APIs underpin the core platforms. Frontend uses Gutenberg (block editor) and standard web technologies (HTML, CSS). Operational tools include Salesforce, Slack, Linear, Figma, Zendesk, and payment processors Stripe and PayPal.

Where is Automattic headquartered and how distributed is the team?

Headquartered in San Francisco. The company is distributed across 92 countries with 1,730+ employees speaking 116 languages. Current hiring is active in Uganda, Indonesia, Syria, Australia, United States, and New Zealand.

What is Automattic currently working on?

Active projects include Gutenberg editor development, Tumblr platform operations, Stripe and PayPal integration improvements, performance observability dashboards, and onboarding call pilots. Sales and product teams are also focused on RFP/RFI technical responses and sustained pipeline growth.

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