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Atomicwork Tech Stack

AI-powered service management platform for IT operations

Technology, Information and Internet Palo Alto, California 51–200 employees Founded 2022 Privately Held
atomicwork.com LinkedIn

Atomicwork builds an AI-driven service management platform combining agents, workflows, and automation to handle IT support and employee requests. The stack reveals a modern ML-native architecture—PyTorch, TensorFlow, RAG, Claude, and ChatGPT alongside core Java/TypeScript infrastructure—paired with hiring that balances senior engineering (ML/NLU focus) against early sales efforts, suggesting a product-market fit phase moving into GTM expansion.

Tech Stack 19 technologies

Core StackJava JavaScript TypeScript Python Slack Playwright Selenium Cursor PyTorch TensorFlow RAG Okta Kubernetes AWS Go Teams Git Claude ChatGPT

What Atomicwork Is Building

◆Challenges

  • Reducing operational complexity
  • Long deal cycles
  • Handling rfps
  • Ticket elimination
  • Support automation
  • It invisibility

▲Active Projects

  • Modern service management platform
  • Build anz mid-market and enterprise business
  • Define territory plans and enterprise sales strategy
  • Establish atomicwork’s presence and brand
  • Ai application testing
  • Collaboration app automation
  • Scoping customer business cases
  • Designing tailored solutions
  • Transformer-based model fine-tuning for nlu
  • Ai-powered knowledge search and conversational assistants

Hiring Activity

Accelerating9 roles · 4 in 30d

Department

Engineering
3
Product
2
Sales
2
Marketing
1

Seniority

Senior
4
Mid
3
Junior
1
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About Atomicwork

Atomicwork provides a unified service management platform designed for IT teams and enterprise support operations. The product connects to Slack and Teams, automates ticket handling and business requests through AI agents and workflows, and includes a conversational knowledge search layer. Founded in 2022 and based in Palo Alto, the company operates a distributed team across the United States, India, and Australia. Current priorities include scaling mid-market and enterprise sales, expanding into ANZ, and refining AI models for natural language understanding and support automation.

HeadquartersPalo Alto, California
Company Size51–200 employees
Founded2022
Hiring MarketsIndia, Australia, United States

Frequently Asked Questions

What AI and ML frameworks does Atomicwork use?

PyTorch, TensorFlow, RAG (retrieval-augmented generation), Claude, and ChatGPT. The team is actively working on transformer-based fine-tuning for natural language understanding.

What platforms does Atomicwork integrate with?

Slack and Teams are primary integrations. The platform also works with Okta for authentication and supports RPA-style workflow automation for enterprise systems.

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