Arbella Insurance Group Tech Stack
Regional property and casualty insurer serving Northeast with auto, home, and business coverage
Arbella is a 500+ person regional P&C insurer founded in 1988, operating across Massachusetts, Connecticut, New Hampshire, and Rhode Island. The tech stack reveals a traditional insurance operations footprint—Epic Systems, Duck Creek, ServiceNow, and SAP BusinessObjects dominate—paired with modern BI tooling (Power BI, Tableau). Hiring velocity is decelerating while the org leans heavily toward support and sales roles; engineering and product remain lean (4 each), suggesting operational maturity over product innovation. Active projects center on rating algorithm refinement, rate-setting workflows, and regulatory filings—core P&C work—alongside emerging efforts to integrate actuarial science with advanced analytics and cloud platforms.
Tech Stack 17 technologies
What Arbella Insurance Group Is Building
◆Challenges
- Agency loss ratios
- Meeting sales production goals
- Improving retention efforts
- Inefficient business processes
- Complex service issues
- Workload and production challenges
- Enhancing project governance
- Continuous improvement in business performance
- Quality standards compliance
- Managing application risk
▲Active Projects
- Rating algorithm evolution for all products
- Employer based worksite marketing opportunities
- Annual customer account reviews
- Rate setting for auto, home, dwelling fire, umbrella products
- Filings and negotiations with department of insurance
- Filing approval process
- Customer segment strategy development
- Integration of actuarial science and advanced analytics
- Adoption of new technologies, modeling techniques, and cloud-based analytics platforms
- Duck creek policy administration system insurance products
Hiring Activity
Department
Seniority
Notable leadership hires: Personal Lines Product Head, Chief Actuary
