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Arbella Insurance Group Tech Stack

Regional property & casualty insurer serving Northeast with car, home, and business coverage

Insurance Quincy, MA 501–1,000 employees Founded 1988 Privately Held

Arbella is a 500+ person property and casualty insurer headquartered in Quincy, MA, focused on affordable coverage across Massachusetts, Connecticut, New Hampshire, and Rhode Island. The tech stack—Epic Systems, Duck Creek, ServiceNow, Workday, and a full BI suite (Power BI, Tableau, SAS)—reflects a traditional insurance operating model with heavy investment in claims management, HR, and financial planning systems. Hiring is accelerating across support (26 open roles) and sales (15 roles) while maintaining a small engineering footprint (3 roles), signaling growth driven by underwriting volume and agent expansion rather than product innovation.

Tech Stack 22 technologies

Core StackEpic Systems Workday Power BI Jira Smartsheet Tableau Confluence SAS ServiceNow Adaptive Insights Microsoft Project Phoenix Cisco Meraki Meraki Dashboard Cisco Nexus iOS Cisco NX-OS Veeam Cherwell Microsoft Access SAP BusinessObjects Duck Creek

What Arbella Insurance Group Is Building

Challenges

  • Minimizing net loss payout
  • Complex service issues
  • Timely case completion
  • Workload and production challenges
  • Cross-selling opportunities for insurance
  • High retention level
  • Managing litigation costs
  • Reducing net loss payout
  • Managing claim file documentation
  • Pursuing subrogation recovery

Active Projects

  • Subrogation claim file preparation
  • Training program for new claim service specialists
  • Tactical business plan execution
  • Agency-wide playbook development
  • Best in class process implementation
  • Develop new production proposals
  • Monitor leads and expiration dates
  • Renew existing business
  • Rating algorithm evolution
  • Regulatory filing automation

Hiring Activity

Accelerating75 roles · 50 in 30d

Department

Support
26
Sales
15
Claims
8
Finance
5
Ops
5
Engineering
3
Insurance
3
Data
2

Seniority

Mid
31
Junior
25
Senior
8
Manager
6
Lead
2
Director
1
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About Arbella Insurance Group

Arbella provides car, home, and business insurance to individuals and small businesses across the Northeast, with operations concentrated in Massachusetts and Connecticut. The company was founded in 1988 and remains privately held. Active projects span claims operations (subrogation file prep, claim service specialist training, documentation workflows), revenue growth (new production proposals, business renewal tracking), and operational efficiency (rating algorithm evolution, regulatory filing automation). The organization balances loss control (minimizing net loss payout, managing litigation costs) with top-line focus (cross-selling, lead monitoring, retention).

HeadquartersQuincy, MA
Company Size501–1,000 employees
Founded1988
Hiring MarketsUnited States

Frequently Asked Questions

What tech does Arbella Insurance use?

Epic Systems (claims/operations), Duck Creek (underwriting), ServiceNow (ITSM), Workday (HR), Power BI & Tableau (analytics), SAS, Jira, Smartsheet, Confluence, Veeam, Cherwell, SAP BusinessObjects, and Cisco networking infrastructure.

Where is Arbella Insurance headquartered?

Quincy, Massachusetts. The company operates in Massachusetts, Connecticut, New Hampshire, and Rhode Island.

How this profile is built

Arbella Insurance Group's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.