Brazil's largest independent fiber-optic operator, serving 1.6M+ customers across 860+ cities
Alloha Fibra operates the largest independent fiber network in Brazil with presence in over 860 cities across 22 states and 1.6 million customers split between consumer (Giga+ Fibra) and enterprise (Giga+ Empresas) segments. The tech stack reveals a mature, data-driven operations org: BigQuery, Databricks, and Apache Airflow power analytics pipelines; Looker and Tableau surface dashboards; SAP Business One and TOTVS RM run financial and resource management. The hiring velocity is accelerating with 194 roles posted in the last 30 days—heavily skewed toward support (135 roles) and sales (39)—suggesting scale challenges in customer retention and service quality, consistent with stated pain points around retention, system availability, and customer journey optimization.
Alloha Fibra is a telecommunications infrastructure operator focused on fiber-optic connectivity across Brazil. Founded in 2018, the company has grown to roughly 5,000 employees and now ranks as the fourth-largest by subscriber base and fiber footprint nationally, while holding the top position among independent operators. The company operates dual commercial brands: Giga+ Fibra serves consumers with fixed broadband, while Giga+ Empresas targets business customers. Revenue comes from recurring subscription fees across residential and commercial segments. The organization is actively modernizing its FTTH (fiber-to-the-home) and 5G infrastructure while managing operational challenges typical of rapid telecom scaling: pricing compliance, system uptime, supplier negotiations, and cost optimization across a geographically distributed network.
Fourth largest by subscriber and fiber footprint nationally; largest independent fiber operator. Serves 1.6M+ customers across 860+ cities in 22 Brazilian states as of company description.
BigQuery and Databricks for data warehousing; Apache Airflow for orchestration; Looker and Tableau for BI dashboards; Power BI as secondary visualization tool.
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