3CLogic Tech Stack

Cloud contact center with voice AI and generative AI capabilities

Software Development Rockville, Maryland 51–200 employees Privately Held

3CLogic operates a cloud contact center platform built on Node.js, JavaScript, and GCP/AWS, now actively adopting Azure OpenAI to expand generative AI features. The hiring pattern—6 engineers and 1 salesperson, majority at senior/lead level—reflects a company deepening AI/LLM capabilities while maintaining measured sales velocity. Current project focus spans voice bot development, knowledge assistants, and LLM evaluation, signaling a shift toward agent automation and self-service over traditional IVR.

Tech Stack 15 technologies

Core StackNode.js JavaScript TypeScript AWS Lambda AWS SAP Figma Python Playwright ServiceNow Dialogflow Google Cloud Speech-to-Text GCP AWS API Gateway

AdoptingAzure OpenAI

What 3CLogic Is Building

◆Challenges

Lower operational costs
Improve agent performance
Optimizing analytics
Optimize analysis and management
Expanding sales organization
Meeting growing industry demand

▲Active Projects

Generative ai and llm-based applications testing
Ai & llm evaluation
Voice bot development
Knowledge assistant development
Automated workflow development

Hiring Activity

Steady7 roles · 3 in 30d

Department

Engineering

Sales

Seniority

Senior

Lead

Mid

Notable leadership hires: Technical Lead

Company intelligence

Find more companies like 3CLogic by tech stack, pain points and active projects

Get started free

About 3CLogic

3CLogic builds a cloud contact center solution designed to integrate with major CRM and customer service platforms. The product suite includes voice AI, intelligent self-service, conversational AI, agent automation, coaching tools, and sentiment analytics—targeted at enterprise IT service desks, customer support, sales, and HR teams. Operations span the United States and India, with a 51–200 person team headquartered in Rockville, Maryland. The platform runs on GCP and AWS infrastructure with a modern JavaScript/Node.js backend, complemented by ServiceNow and SAP integrations for enterprise workflows.

HeadquartersRockville, Maryland

Company Size51–200 employees

Hiring MarketsIndia, United States

Frequently Asked Questions

What tech stack does 3CLogic use?

Node.js, JavaScript, TypeScript, GCP, AWS, Dialogflow, Google Cloud Speech-to-Text, AWS Lambda, and AWS API Gateway. Recently adopting Azure OpenAI for generative AI features.

What is 3CLogic working on?

Generative AI and LLM testing, voice bot development, knowledge assistants, automated workflows, and LLM evaluation—all aimed at agent automation and intelligent self-service.