Digital transformation and contact center solutions for Italian public administration
ZCA Digital formed in 2024 from a merger of a sustainability-focused startup (Zero Carbon Audit) with Sinergidea, an established Italian firm serving contact centers and unified communications. The stack—PHP, Node.js, React, Spring, Docker, Kubernetes, AWS—reflects a mid-market systems integrator building for on-premise and cloud deployments. Active hiring is engineering-concentrated (41 of 48 roles) with a mid-level technical profile, and projects cluster around public administration solutions and ERP integrations, suggesting execution-heavy delivery rather than product innovation.
ZCA Digital is a privately held Italian IT services and systems integration firm headquartered in Milan. The company was formed in 2024 through a merger combining sustainability-consulting expertise with established capabilities in contact center platforms, unified communications, and custom software development. Primary customers are public administration agencies and mid-market enterprises requiring web application development, ERP implementation (Oracle, Zucchetti), infrastructure design, and omnichannel contact center solutions. The company operates across on-premise and AWS cloud environments, with technical depth in integration, infrastructure automation, and database design.
PHP, Node.js, React, TypeScript, Spring, Docker, Kubernetes, AWS services (Lambda, RDS, VPC), MySQL, PostgreSQL, Elasticsearch, and legacy platforms including COBOL, DB2, and enterprise tools (ServiceNow, Remedy, Oracle).
Projects focus on public administration solutions, ERP integrations (Oracle, Zucchetti), cloud and on-premise system deployments, infrastructure design, and omnichannel contact center platforms. Pain points include ERP integration complexity, production monitoring, and scaling project resources.
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