Youi Insurance Tech Stack

Australian multi-line insurer modernizing claims and fraud detection

Insurance Sippy Downs, QLD 1,001–5,000 employees Founded 2008 Privately Held

Youi is a mid-market Australian insurer (1,700+ employees, founded 2008) covering auto, home, and specialty lines. The tech stack is enterprise-traditional (F5, Palo Alto, Azure, .NET, SQL) with modern QA tooling (Selenium, Playwright) and analytics layers (Google Analytics 4, Looker Studio). Active projects center on CI/CD automation, QA standardization, and operating-model redesign — suggesting a push toward operational velocity. The hiring mix is support-heavy (14 roles) relative to engineering (2), which aligns with a customer-service-first challenger brand rather than a platform-first play.

Tech Stack 24 technologies

Core StackPalo Alto Networks Cisco Elasticsearch Selenium Playwright .NET C# JavaScript Angular F5 Azure Public Key Infrastructure SQL DV360 Google Analytics 4 Meta Ads Manager Pinterest Spotify TikTok Looker Studio Excel PowerPoint

What Youi Insurance Is Building

◆Challenges

Fraud detection
Reducing claim processing time
Customer concerns
Claims compliance
Mitigating costs from third-party insurers
Detecting fraud and policy breaches
Cost management
Operating model improvement
Product portfolio improvement
Reducing potential fraud

▲Active Projects

Automated test integration into ci/cd pipelines
Continuous improvement of qa practices and standards
Modernisation journey
Ctp product portfolio improvement
Ctp operating model improvement
Regulatory compliance system integration

Hiring Activity

Steady40 roles · 15 in 30d

Department

Support

Ops

Sales

Product

Engineering

Marketing

Claims

Data

Seniority

Mid

Senior

Junior

Manager

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About Youi Insurance

Youi is an Australian insurance company offering car, home, motorcycle, watercraft, and business liability coverage. Founded in 2008, the company positions itself as a challenger brand tailored to consumer needs and lifestyles. The organization spans three countries with over 1,700 employees, concentrated in Sippy Downs, Queensland. Current focus areas include modernization initiatives, claims-processing efficiency, and compliance system integration. Pain points center on fraud detection, claim processing speed, and cost management—common pressures across mid-market insurers scaling operational complexity.

HeadquartersSippy Downs, QLD

Company Size1,001–5,000 employees

Founded2008

Hiring MarketsAustralia

Frequently Asked Questions

What is Youi's tech stack?

Core infrastructure: F5, Palo Alto Networks, Cisco, Azure, SQL, .NET, C#. QA: Selenium, Playwright. Analytics: Google Analytics 4, Looker Studio. Marketing: DV360, Meta Ads Manager, Pinterest, TikTok.

What is Youi working on?

Active projects include automated test integration into CI/CD pipelines, QA standards improvement, modernization initiatives, product portfolio and operating-model optimization, and regulatory compliance system integration.