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XDC - Xorex de Colombia Tech Stack

Latin American cloud, datacenter, and contact-center infrastructure provider

Computer and Network Security Bogota 501–1,000 employees Founded 1997 Privately Held

XDC operates a regional infrastructure business across Colombia, Peru, Chile, Venezuela, and Ecuador, anchored in datacenter management, disaster recovery, and contact-center operations. The tech stack reflects a traditional telecom-infrastructure posture: Cisco (switching, SD-WAN, wireless, ASA), Avaya/Genesys (contact-center platforms), Huawei, and F5 load balancing — tools typical of on-premises and hybrid-cloud service providers rather than cloud-native builders. Hiring is now accelerating in operations and engineering roles, concentrated in Chile, suggesting regional expansion or infrastructure builout.

Tech Stack 10 technologies

Core StackCisco Git Huawei Avaya Genesys Cisco Wireless Cisco ASA F5 Cisco SD-WAN Excel

What XDC - Xorex de Colombia Is Building

◆Challenges

Managing telecom network incidents
Proactive monitoring of telecom networks
Compliance with service standards
Improvement opportunities in service processes
Internal and external quality audits
Operational continuity
Knowledge transfer
Optimizing contact center operations
Meeting performance indicators
Improving service quality

▲Active Projects

Quality reporting and improvement plan tracking
Monitoring and evaluating calls, chats, and other channels
Supporting internal and external quality audits
Online operation monitoring
Improvement plan development

Hiring Activity

Accelerating9 roles · 6 in 30d

Department

Ops

5

Engineering

3

Support

1

Seniority

Mid

6

Junior

2

Director

1

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About XDC - Xorex de Colombia

Xorex de Colombia is a privately held technology services company founded in 1997, headquartered in Bogota with 501–1,000 employees. The company provides digital transformation services across cloud, cybersecurity, datacenter management, structured cabling, backup and disaster recovery, and contact-center solutions. It operates in five Latin American countries: Colombia, Peru, Chile, Venezuela, and Ecuador. The business is operationally intensive — current project focus centers on contact-center quality management, telecom network monitoring, service audits, and operational continuity. Pain points cluster around telecom incident management, proactive network monitoring, compliance tracking, and service-quality optimization.

HeadquartersBogota

Company Size501–1,000 employees

Founded1997

Hiring MarketsChile

Frequently Asked Questions

What tech stack does Xorex de Colombia use?

Cisco (switches, SD-WAN, wireless, ASA firewalls), Avaya, Genesys, Huawei, F5, and Git. Focus is telecom infrastructure, contact-center platforms, and on-premises/hybrid cloud rather than cloud-native tooling.