Health insurance broker and benefits exchange operator for small businesses and individuals
Word & Brown operates three insurance businesses—a general agency, a multi-carrier health exchange, and ancillary benefits platforms—across California and Nevada. The tech stack is almost entirely Microsoft (Defender, Sentinel, Azure, Dynamics GP, Office suite) with Salesforce bolted on for CRM, suggesting a traditional enterprise infrastructure focused on security and compliance rather than custom platform development. Active projects center on ERP implementation, Salesforce integration, and cloud security strategy, paired with pain points around data loss prevention and real-time incident response—a hiring and roadmap pattern typical of insurance operators modernizing legacy environments.
Notable leadership hires: Human Resources Director
Word & Brown Companies, founded in 1984, comprises three operating units: a general agency established in 1985 specializing in group and individual health insurance across California and Nevada; CaliforniaChoice, a multi-carrier small group health exchange; and Choice Builder, an ancillary benefits exchange. The organization also operates two prescription drug discount programs serving over 68,000 pharmacies nationwide. The company employs 501–1,000 people and is headquartered in Orange, California. Sales and operations focus on small business benefits, individual and family plans, and Medicare offerings.
Primary stack: Microsoft Defender, Sentinel, Azure, Dynamics GP, Intl, Purview, Salesforce, SharePoint, and Office suite (Outlook, Word, Excel, Access, Visio, Publisher).
Active projects include ERP implementation, Salesforce integration, cloud information security strategy, security monitoring solutions, red team/blue team exercises, and employee relations program development.
Other companies in the same industry, closest in size