Which? operates as the UK's independent consumer watchdog, running product reviews, consumer research, and policy advocacy with a 501–1,000-person team based in London. The tech stack (TypeScript, Node.js, React, AWS, Terraform) paired with active hiring across engineering, security, and ops—plus four concurrent projects including a greenfield B2B platform and Microsoft 365 migration—signals heavy infrastructure work. The pain-point list (3rd-party API integration at scale, large-scale system migration, employee adoption) maps directly to these projects, suggesting a nonprofit managing both public-facing digital transformation and internal operational complexity.
Which? is an independent, nonprofit consumer champion founded in 1957 that operates across product testing, consumer research, policy advocacy, and regulatory campaigns. The organisation conducts rigorous product reviews, publishes impartial consumer advice, and investigates consumer harm—from online scams to unsafe products—while directly influencing UK policy and holding businesses accountable. Revenue comes entirely from membership and charitable funding; the organization accepts no advertising or manufacturer sponsorships. The 501–1,000-person workforce spans operations, policy, engineering, marketing, sales, and security, with headquarters in London.
TypeScript, Node.js, React, React Native, AWS, and Terraform. They also use Microsoft 365, Google Workspace, and Teams for internal collaboration.
Four primary projects: a digital policy programme, new B2B platform development, Microsoft 365 migration, and change management strategy implementation. The B2B platform and system migration are driving engineering and infrastructure work.
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