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株式会社wevnal Tech Stack

AI-powered chat commerce platform for customer acquisition and retention

Technology, Information and Internet Shibuya-ku, Tokyo 51–200 employees Founded 2011 Privately Held
wevnal.co.jp LinkedIn

wevnal operates BOTCHAN, a conversational commerce suite built on PHP/Laravel and Node.js that spans acquisition (chat forms, lead capture), conversion (payment integration), and retention (LINE follow-up, churn prevention). The company is actively investing in generative AI call systems and conversation scenario design—a pivot toward autonomous customer interaction—while simultaneously building out customer success infrastructure and strengthening internal development processes, indicating growing pains as they scale from a lean product org toward a support-heavy operational model.

Tech Stack 12 technologies

Core StackPHP Laravel TypeScript Java Go Node.js Next.js NestJS Jira Git Devin Claude

What 株式会社wevnal Is Building

◆Challenges

  • Building customer success organization
  • Extracting customer challenges
  • Integrating ai call system
  • Strengthening development infrastructure
  • Improving development process
  • Scaling engineering organization
  • Improving onboarding process

▲Active Projects

  • Kpi monitoring and improvement
  • Botchan ai
  • Ai conversation scenario design
  • Ai call system onboarding
  • Ai call system integration
  • Operational model design
  • Popup tool for user engagement
  • Delivery onboarding improvement

Hiring Activity

Decelerating8 roles · 1 in 30d

Department

Engineering
3
Support
3
Sales
1

Seniority

Lead
2
Manager
2
Mid
2
VP
1
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About 株式会社wevnal

wevnal is a Tokyo-based SaaS company founded in 2011 that specializes in conversational commerce and customer experience optimization. The core product, BOTCHAN, is a bidirectional communication platform that addresses marketing challenges across D2C, beauty, education, fintech, and other verticals. BOTCHAN's feature set includes engagement landing pages (BOTCHAN Engagement), chat-based payment forms (BOTCHAN Payment & EFO), LINE CRM integration (BOTCHAN Relation), churn prevention via chat (BOTCHAN Keeper), and an emerging generative AI product (BOTCHAN AI) for conversational product recommendations. The company operates with 51–200 employees and is headquartered in Shibuya, Tokyo.

HeadquartersShibuya-ku, Tokyo
Company Size51–200 employees
Founded2011
Hiring MarketsJapan

Frequently Asked Questions

What tech stack does wevnal use?

wevnal's primary stack is PHP and Laravel, with Node.js, Next.js, and NestJS for modern front-end and backend services. TypeScript is used for type safety; Java and Go support specialized workloads. Jira manages development, while Devin and Claude (LLM tools) support AI feature development.

What is wevnal working on?

Key projects include BOTCHAN AI (generative AI conversation), AI call system integration and onboarding, KPI monitoring and improvement, operational model design, and improvements to the onboarding and delivery processes. The company is also shipping a popup tool for user engagement.

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